Remarkable Results Radio Podcast Aftermarket Radio Network

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

EV expert Dave Giles discusses the rise of electric vehicles, the practicality of PHEVs for consumers, the cost implications, the maintenance requirements of EVs, and the vital need for updated training and curriculum for automotive technicians. They also touch on the market trends, challenges, and opportunities for repair shops to embrace the EV revolution. Discover key insights that will help your business stay ahead in the rapidly evolving automotive landscape.





Dave Giles, dgiles@ev-specialistsgroup.com



Show Notes




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The growth of EVs (00:01:06) Dave discusses the growth of EVs in the automotive industry and the sale of his company, All EV Canada.
The need for EV training and preparation (00:02:32) Dave emphasizes the importance of preparing technicians and shops for servicing electric vehicles.
The changing landscape of the automotive industry (00:05:16) The changing automotive industry, including the increasing presence of EVs and the need for infrastructure development.
Curriculum development and advisory roles (00:13:52) Dave talks about his involvement in curriculum development for schools, including the incorporation of electric vehicles into training programs.
The importance of being proactive (00:17:40) The importance of being proactive in embracing new technologies and preparing to service electric vehicles.
Hybrid and PHEV Vehicles (00:19:43) Discussion on the increasing presence of hybrid and plug-in hybrid electric vehicles in the automotive industry.
Education and Training in Saudi Arabia (00:25:35) Dave's experience in Saudi Arabia, working with large manufacturers and developing competencies for electric vehicles.
National Automotive Vehicle Academy (00:29:49) The development of a curriculum for automotive service technicians, assembly line workers, and engineers in Saudi Arabia.
High School STEM Programs (00:32:51) The introduction of STEM programs in high schools and the investment in technical education for high school students.
China's Role in EV Industry (00:35:25) Brief discussion on China's innovation and technology in the electric vehicle industry and its potential impact.
Embracing Electric Vehicles (00:37:24) Encouragement for shop owners to embrace electric vehicles and the potential benefits for their business.
Marketing EV Readiness (00:38:53) Suggestions for shop owners to market their readiness for electric vehicles, including installing EV chargers.
Charging Station Availability (00:39:59) Discussion about the convenience of having EV charging stations at hotels and the impact on travelers.
Conclusion and Final Remarks (00:41:06) Summarizing the episode's objective and the importance of being well-informed about EV repair business.








Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at a...

This week, Hunt unravels the mystery behind the AMC and GameStop stock phenomena that has captivated the financial world.
Institutional Investors: Who they are and their impact on the stock market.Private Equity Dynamics: How firms like Bain Capital manipulate markets.Short Selling: A simple explanation of this complex strategy.Public Power: How individual investors can influence stock prices.
Thanks to our partners, NAPA TRACS and Promotive
Now show notes!
Did you know that NAPA TRACS has onsite training plus six days a week support?
It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
Paar Melis and Associates – Accountants Specializing in Automotive Repair
Visit us Online: www.paarmelis.com
Email Hunt: podcast@paarmelis.com
Get a copy of my Book: Download Here
Aftermarket Radio Network

Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today's Class

The power of unity and shared purpose.

Automotive industry professionals from Buffalo, New York, discuss their independent networking group's evolution and impact. They emphasize the importance of continuous learning, support, and the benefits of a collective approach to improving their businesses and the industry. The group's resilience during the COVID-19 pandemic and its commitment to education and community involvement are also highlighted.

Paul Henderson, CSR, NAPA Auto Care.

Jim Fleischman, Automotive Alley, Arcade, and Marilla, NY. Jim’s previous episodes HERE.

Tom Sciortino, Total Automotive, Buffalo, NY. Tom’s previous episodes HERE.

Show Notes


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The impetus of the independent networking group (00:00:01) The origin and purpose of the group, including its initial formation and goals.
Involvement of vendors in the group (00:03:07) The role of vendors in the group, criteria for their involvement, and the value they bring to the meetings.
Impact of the group during the COVID-19 pandemic (00:06:31) How the group navigated through challenges, including vendor support and sharing of ideas during the pandemic.
Positive changes and learning experiences among the members (00:14:03) The growth, learning, and positive changes experienced by the members, including the supportive nature and the development of a strong network.
Leadership roles within the group (00:19:25) Tom's role as the go-to person, collaboration among leaders, and the importance of sharing ideas.
Networking and visiting other shops (00:21:14) Importance of networking, visiting other shops, and the supportive nature of the group.
Group dynamics and collaboration (00:22:34) The group's impact, the importance of being serious about participation, and the positive relationships formed.
Supporting and collaborating with other shops (00:24:27) Collaboration among shops, sharing information, and supporting each other.
Education and involvement with schools (00:29:20) Engagement with schools, internships, and creating opportunities for students.
Vision for the future of the group (00:31:27) Long-term vision for the group, potential scholarships, and growth into a statewide organization.
Organic opportunities and support within the group (00:33:46) Organic opportunities for members, support, and collaboration within the group.
Sharing Valuable Information (00:36:34) Emphasis on the group's commitment to sharing valuable information, the diverse experience in the room, and the goal to motivate other independents.
Evolving Opportunity (00:39:07) Encouragement for involvement and evolution, including the inclusion of vendors and the focus on education and teamwork in the group.




Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at a...

Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: mattfanslowpodcast@gmail.com
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Aftermarket Radio Network: https://aftermarketradionetwork.com/
"In the world of automotive repair, specialization can be key to success. Elijah McMillan, shared with me his journey into key programming. Interestingly, he took over from mobile locksmiths, opting out of car-related services, a reminder that knowing your niche and capabilities is vital.
Elijah also works on Hybrid vehicles. He's specialized in hybrid repair, particularly with the Toyota Prius. Adding keys to these vehicles might seem daunting, but it’s an integral part of servicing hybrids.
Did you know that dealers often sell keys at a loss? Elijah McMillan shone a light on this surprising fact. Locksmiths can carve out a lucrative space in the market by strategically stocking fobs and utilizing the right tools, like the OTIS system for Volkswagens. Efficiency and preparedness can turn challenges into profitable opportunities.
Key programming and aftermarket toolsObtaining a VSP (Vehicle Security Professional) licenseChallenges and opportunities of offering key programming servicesHybrid vehicle repair, particularly with Toyota Prius modelsHigh voltage battery repair in Prius Gen 2 modelsQuality repairs and competitive warrantiesAutomotive industry in Michigan and industry eventsKey fobs and inventory managementImpact of key programming tools on businessImportance of staying informed about the latest technology in the automotive industry

Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.
Show Notes
Introduce the article and the 2 options of marketers with an explanation of eachTalk about They Ask You AnswerMeeting face-to-face and the overall relationshipIn person vs ZoomIndustry eventsMost locals meet over zoom now anywayIndustry knowledgeAs generalist we had to learn a new client each timeTerminology, acronyms. How they make moneyAuto body shops for exampleIt did make us better marketersGeneralist tech vs specialist tech analogyKnowledge about your local areaHot august nightRoad closuresThe words you use - pop vs soda, “northshore”Overall resultsA little subjectiveThere are some great generalists out thereWe know what works for auto repairIt’s like pattern failures on cars for specialists shopsComfort first storyThe dumpster rental company story
How To Get In Touch
Group - Auto Repair Marketing Mastermind
Website - shopmarketingpros.com 
Facebook - facebook.com/shopmarketingpros 
Get the Book - shopmarketingpros.com/book
Instagram - @shopmarketingpros 
Questions/Ideas - podcast@shopmarketingpros.com

Thanks to our Partner, NAPA Auto Care

Darren Mclea shares his passion for tires and offers valuable insights on how tire sales can significantly boost a shop's profitability and customer loyalty. He discusses strategies for shop owners to incorporate tire sales, the support available from tire distributors, and the benefits of creating a one-stop-shop experience for customers.

Darren McLea, DMJ Solutions, LLC. darren@djmsolutions.net

Show Notes

Watch Full Video Episode
The importance of selling tires (00:04:15) Darren emphasizes the significance of selling tires and the impact on customer loyalty and profitability.
Selling tires vs. oil changes (00:06:32) Darren compares the profitability of selling tires versus oil changes and highlights the potential for increased profits.
Tire distributors and support (00:10:18) Darren discusses the support provided by tire distributors.
The inspection process (00:12:29) Importance of including tire inspection in the service process, mindset, and training.
Customer's tire shopping experience (00:13:34) Comparison of tire shopping to buying a washing machine, customer's lack of knowledge, and the need for guidance.
Understanding customer needs (00:15:49) Customer inquiries about tire warranty, driving style, and price comparison.
Customer's perception and experience (00:21:12) The impact of new tires on customer experience and the potential for future sales.
Additional services and offerings (00:23:41) Opportunities to recommend alignments and road hazard protection along with tire sales.
Tire Price and Profitability (00:24:41) Discussion on setting the price of tires and the potential profitability for shop owners.
Tire Sales Strategy (00:25:42) Exploration of the number of tires that need to be sold to maintain profitability and minimize road hazard exposure.
Tire Sales Goals (00:26:30) Setting targets for tire sales and road hazard coverage for a successful shop.
Training and Implementation (00:28:32) The process of implementing tire sales into the business.
Service Advisor's Role (00:30:14) The importance of service advisors in understanding and selling tires to grow the business.
Getting into the Tire Business (00:31:56) Initial steps and considerations for shop owners interested in entering the tire business.
Partnerships and Rebates (00:39:13) Exploring distribution partnerships, rebates, and the potential for profitability in the tire business.


Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

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