Beyond Insights Beyond Insights

In this episode, we speak with Pamela Phillips about accounting for creative agencies. Pamela is the Founder and Managing Director of the award-winning agency-focused accountancy business de Jong Phillips.



We cover:


The benefits of niching and working with creative agencies, in particular
The biggest financial challenges that creative industries face and how they can address or prevent these
The biggest mistakes agencies tend to make
Essential metrics for creative agencies to consider
How you can help agencies thrive and scale

And more!



To find out more about Pamela and the work her team does at de Jong Phillips, visit their website here: https://www.dejongphillips.co.uk/






---

Send in a voice message: https://podcasters.spotify.com/pod/show/beyond-insights/message

Do you work in the hospitality industry? Or do you serve clients in this industry? Then this is the episode for you 💪

In this episode of Beyond Insights, we dive into the world of hospitality with Chay Stockdale, Head of Advisory at Iridium Business Solutions.

We dive into:


The business models that work best for restaurants
Common challenges in the hospitality industry
Essential metrics to consider


---

Send in a voice message: https://podcasters.spotify.com/pod/show/beyond-insights/message

Join Syft's Engagement Manager, Alex Hoffman, and Customer Success Manager, Jamie Bezuidenhout for an insightful discussion about the best practices for effectively training your team on new software. Whether you're looking to streamline your financial operations or enhance your business's efficiency, this podcast will provide valuable strategies to ensure a smooth transition.

In this episode, you’ll learn:


Proven techniques to boost team engagement and retention during software training.
How to tailor training programs to meet diverse learning styles and skill levels.
Tips for leveraging ongoing support and resources to reinforce new skills.

You can learn more about our online learning platform, Syft Campus here.


---

Send in a voice message: https://podcasters.spotify.com/pod/show/beyond-insights/message

In many countries, there's a growing trend of people leaving the accounting profession, accompanied by fewer students ending the pipeline. This means that finding accounting talent—whether for an accounting firm or a business—is becoming much more challenging. This week, we are joined by Laurika Steenekamp, CA (SA), to discuss how recruiters can find and keep the best talent.



You'll learn:


How you can attract the best accounting talent
Where to find this talent
What people are really looking for in a job
Ways to tackle the accounting pipeline problem

And more!


---

Send in a voice message: https://podcasters.spotify.com/pod/show/beyond-insights/message

In the era of online shopping, email, banking, and remote working, you can do almost anything online. This makes life supremely convenient but also makes us vulnerable to a host of new crimes in cyberspace.This week, we talk to Syft's Lead Engineer (Production), Gareth MacBeth, about the importance of cybersecurity and what we can do to keep our organizations secure.



What you'll learn:


Top tips to keep your data secure
What data security best practices are
How to ensure your team stays secure too


---

Send in a voice message: https://podcasters.spotify.com/pod/show/beyond-insights/message

What do hospitality and financial technology have in common? What customer skills can you learn from one or the other? This week, we speak to Customer Success Manager Jamie Bezuidenhout about his key takeaways from working with customers across various industries and how he has learned to keep customers engaged.



What you'll learn:


How to keep clients happy
The power of personal relationships and relationship-building
How to transform your relationships from transactional to meaningful


---

Send in a voice message: https://podcasters.spotify.com/pod/show/beyond-insights/message