Retail101online Mark Lack

Welcome to Unlocking Retail Secrets: Decoding PSPSPP For Retail Success, the podcast where we delve into the intricate workings of retail store operations through the lens of six key elements: Presentation, Signage, Promotion, Safety, Product Quality, and People.In each segment, we unravel the significance of PSPSPP, examining how thesefundamental aspects shape the success and sustainability of retail businesses.From the visual appeal of store displays to the effectiveness of promotionalstrat...

Supermarket Secrets - The Eye Opening Truth Behind Pricing Tactics Revealed" is a captivating 30-minute podcast episode delving into the fascinating world of pricing strategies and consumer behavior in supermarkets. Hosted by Mark Lack, this episode explores the groundbreaking work of Hermann Simon on the Psychology of Pricing and Consumer Behavior and unraveling how retailers strategically influence purchasing decisions.Listeners will uncover a range of pricing methodologies used by retailer...

Our employees are the face of our brand and they shape our reputation through every interaction with customers, partners, and stakeholders. Their commitment to excellence in customer service builds trust and loyalty which is crucial for sustained success in competitive landscapes. Moreover, a motivated and engaged workforce cultivates a positive work culture, attracting other top talent and reducing turnover costs. In This episode we will be going behind the register to unveil the key role th...

Our employees are the face of our brand and they shape our reputation through every interaction with customers, partners, and stakeholders. Their commitment to excellence in customer service builds trust and loyalty which is crucial for sustained success in competitive landscapes. Moreover, a motivated and engaged workforce cultivates a positive work culture, attracting other top talent and reducing turnover costs. In This episode we will be going behind the register to unveil the key role th...

Welcome to "Customer Secrets Unveiled," where we delve deep into the world of retail supermarkets and uncover the mysteries behind customer behavior and loyalty. In this episode, we explore the hidden dynamics of the industry, shedding light on the top-secret acronym of PAQAS: Price, Availability, Quality, Assortment, and Service.Join us as we dissect the significance of each element within the PAQAS framework, revealing how they shape customer experiences and influence loyalty. From the psyc...

In this episode, we delve into the intricate world of category management and assortment building, uncovering the strategies and insights that drive success in the retail landscape. From understanding consumer behavior to optimizing shelf space, we explore the art and science behind curating winning assortments that resonate with shoppers and drive profitability.Join us as we discuss the key principles of category management, including data-driven decision-making, market trends analysis, and ...