ToiletTalk ServiceCore

In this episode of ToiletTalk, we sit down with John Saenz from Southpoint Rentals and Damon Powell from FMC Advisors. John shares his experience of adding product lines to their business, and Damon shares how diversifying your business can make it more valuable to potential buyers.

In this episode, we discuss a topic no PRO wants to deal with—unexpectedly losing a key player at your company. Our guest hosts are Tim and Becky Peltzer, Owners of Waste Solutions of Iowa.
We cover strategies for hiring and retaining critical roles. We also discuss the importance of documenting processes, succession planning, and developing internal talent to step into critical roles in the future.

Wouldn’t it be nice if every customer promptly paid their invoice? Of course it would, but we know that’s not always the case. In fact, sometimes you have to chase down customers to get paid. In this episode we explore actionable strategies to help your customers pay their invoices on time, and tackle outstanding invoices head-on when they don’t.
Our guest is Scott Fisher from A.R.M. Solutions. Scott shares tips on encouraging timely payments, communicating with customers about their debts, and leveraging technology to minimize outstanding invoices. If you need help with debt recovery, you can learn more about A.R.M. Solutions here.

PROs have mixed feelings when it comes to working with a broker. Some love it and others don’t. In this episode, we explore the misconceptions and benefits of working with a broker. Our guest is Chad Farley, President of ZTERS. They are one of the largest brokers in the sanitation industry. Learn more about how to join ZTERS’ network here.
Key topics in this episode:
Brokers and the portable sanitation industry. Why some commercial companies choose brokers over individual PROs. How brokers can help you expand your service area. And how brokers can help you launch a new product line.

In this episode of ToiletTalk, we sit down with the owner of Shep Boys, Russell Shepard. Russel left the NFL to start a portable toilet business at the height of the pandemic. And today, it’s the fastest-growing porta potty business in Houston, TX. Russell shares important tips on starting a portable restroom business like:
Writing a business plan Financing your sanitation business Motivating staff The importance of marketing AND, most importantly, mistakes that new portable toilet businesses should avoid

For far too long, portable sanitation operators have been lacking access to objective benchmarking data. So, ServiceCore decided to do something about that. We’ve collected feedback from hundreds of operators across America, and in this episode we sit down with an operator like you to discuss the findings from our inaugural report.
Our guest is Curtis Ingalls. He is the CEO of NexGen P-Pod of Denver, and P-Pod Manufacturing. If you haven’t downloaded the benchmark report (what are you waiting for?!?!) you can download it here >