78 episodes

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field.

Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately.

In the Industry Spotlight series, Kortney interviews industry experts and leaders, highlighting their journeys to success and key insights into the staffing and recruiting industry.

Don't have an hour to dedicate to a podcast? Listen in to our FDE Express - where you'll get quick-hit insights and tips in 10 minutes or less.

With new episodes dropping weekly, this is the perfect opportunity to stay up-to-date on the latest trends and best practices in the industry. Don't miss out - join us for The Full Desk Experience today! If you'd like to attend the live session, be sure to visit our website for more information.

The Full Desk Experience Crelate

    • Business
    • 5.0 • 19 Ratings

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field.

Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately.

In the Industry Spotlight series, Kortney interviews industry experts and leaders, highlighting their journeys to success and key insights into the staffing and recruiting industry.

Don't have an hour to dedicate to a podcast? Listen in to our FDE Express - where you'll get quick-hit insights and tips in 10 minutes or less.

With new episodes dropping weekly, this is the perfect opportunity to stay up-to-date on the latest trends and best practices in the industry. Don't miss out - join us for The Full Desk Experience today! If you'd like to attend the live session, be sure to visit our website for more information.

    Industry Spotlight | Alex Chausovsky - Director of Analytics & Consulting - Equipping Your Team for Success: Navigating Economic Challenges in Staffing and Recruiting

    Industry Spotlight | Alex Chausovsky - Director of Analytics & Consulting - Equipping Your Team for Success: Navigating Economic Challenges in Staffing and Recruiting

    Welcome to "The Full Desk Experience" podcast! In this episode, host Kortney Harmon engages with special guest Alex Chausovsky, an esteemed economist and market researcher, delving into the intricacies of sales and marketing strategies crucial for business growth. The discussion navigates through a landscape of economic trends, workforce dynamics, and the looming influence of emerging technologies like AI and robotics. With actionable insights and practical advice tailored for the staffing and recruiting industry in 2024 and 2025, this episode offers a deep dive into talent retention strategies, industry disruptions, and the evolving power dynamic between organizations and employees. Join us as we unravel real-world wisdom to equip you with the tools needed to scale thriving teams and tackle the challenges of tomorrow.
    More about Alex:
    Alex Chausovsky is the Director of Analytics and Consulting for the Bundy Group. He is a highly experienced market researcher and analyst with more than two decades of expertise across subjects including economics, manufacturing, automation, advanced technology trends, and business cycle analysis. He has consulted and advised companies throughout the US and Canada, Europe, South America, and Asia. In his investment banking advisory role, Alex is a trusted source of information for owners and executives of privately held firms who are seeking a business sale, acquisition, or financing.
    Alex has delivered over a thousand presentations, webinars, and workshops to small businesses, trade associations, and Fortune 500 companies across a spectrum of industries, and is the go-to source of industry data and insights for business owners and leaders. Alex's analysis has been featured in the Wall Street Journal, on the BBC, and on NPR, and he is a Top Voice on LinkedIn.
    _______________________

    Follow Alex Chausovsky on LinkedIn: https://www.linkedin.com/in/alexchausovsky/
    Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter:  https://www.crelate.com/blog/full-desk-experience

    • 53 min
    Industry Spotlight | Jay Brunetti - Founder of Hire Alliance - Effective Staffing Strategies: Balancing Volume and Value

    Industry Spotlight | Jay Brunetti - Founder of Hire Alliance - Effective Staffing Strategies: Balancing Volume and Value

    On this episode, host Kortney Harmon and guest Jay Brunetti dive deep into the intricacies of the staffing industry with a specific focus on the power of a niche market. Jay Brunetti, founder of Hire Alliance—a consultancy serving staffing companies, talent acquisition departments, and HR teams—shares invaluable insights from his extensive experience in the industry.

    In this episode, we'll explore the importance of staying disciplined within your niche to maximize success and the pitfalls of trying to be a jack of all trades. Jay also provides strategic advice for geographically expanding your client base.

    We'll discuss why chasing the next "hot" industry might not be as beneficial as focusing on your core strengths and existing clients, and emphasize the significance of meaningful conversations and the value of verbal communication in building strong relationships. Jay also highlights the alarming trend of over-reliance on AI and automation, urging staffing firms to bring back the human touch that adds genuine value to candidates and clients alike.

    Get ready for actionable strategies and thought-provoking discussions on empowering your team, effective leadership, and the future of the recruiting process. Tune in for a wealth of knowledge that could transform how your firm operates in today’s competitive landscape.
    _______________________  Follow Jay Brunetti on LinkedIn: https://www.linkedin.com/in/jay-brunetti-a19b06/
    Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/ Subscribe to our newsletter: https://www.crelate.com/full-desk-experience

    • 45 min
    Do my teams hate me? Metrics vs. Autonomy: Creating a Harmonious Business Development Process with Chris Hesson

    Do my teams hate me? Metrics vs. Autonomy: Creating a Harmonious Business Development Process with Chris Hesson

    Welcome to this episode of The Full Desk Experience Express, where host Kortney Harmon, joined by industry expert Chris Hesson, dives deep into the challenges and strategies of business development within staffing firms.
    Chris offers sage advice on balancing business development strategies and structure with flexibility. He emphasizes the importance of aligning business processes with revenue generation and advises on how regular revisiting and adjustment of these processes can foster both team and business growth.
    Stay tuned for an enriching session that promises not only to answer pressing leadership questions but also to equip you with practical approaches to enhance your firm’s performance amidst evolving market dynamics.
    _______________________
    Follow Chris Hesson on LinkedIn: https://www.linkedin.com/in/christopherhesson/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/full-desk-experience

    • 15 min
    Industry Spotlight | Dave Turano - Executive Coach at JCE Consulting - Redefining Success in Staffing and Recruiting

    Industry Spotlight | Dave Turano - Executive Coach at JCE Consulting - Redefining Success in Staffing and Recruiting

    In this episode of The Full Desk Experience, Host Kortney Harmon and guest Dave Turano explore the significant challenges and transformations within the staffing and recruiting industry, particularly in the context of technological advancements and shifting business priorities.
    Dave shares his critical insights on the misuse of AI technology in recruitment, emphasizing the constant need for human connection and effective communication despite technological progress. With a rich background as a leadership and sales coach, Dave also discusses the perils of outdated leadership beliefs, the vital role of personal development, and the pressing need for industry leaders to foster genuine relationships and confidence within their teams.

    Join host Kortney Harmon as we uncover how leaders can adapt to these changing times by redefining success and reorienting strategies to focus more on human-centric values and less on arbitrary metrics. Stay tuned to glean actionable advice from Dave on nurturing team dynamics, enhancing candidate experience, and ensuring continuous learning in the pursuit of business excellence.

    __________________Follow Dave Turano on LinkedIn: https://www.linkedin.com/in/davidturano09/Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/full-desk-experience

    • 47 min
    Industry Spotlight | From the Ground Up: Justin Bellante’s Rise in Community-Centric Healthcare Recruitment

    Industry Spotlight | From the Ground Up: Justin Bellante’s Rise in Community-Centric Healthcare Recruitment

    In this episode of "The Full Desk Experience," Justin Bellante, CEO of Titan Placement Group, offers an insightful dive into the world of healthcare recruitment. With nearly a decade of expertise, Justin shares his journey from starting as a healthcare recruiter after leaving a call center job to leading a successful recruitment firm. Amidst the rapid changes in technology and shifts due to the pandemic, Justin discusses the evolution of hiring practices, the importance of networking, and the strategies that have helped him overcome challenges in the recruiting landscape. This episode is packed with valuable insights into creating a positive workplace, the strategic implementation of technology like AI, and the critical role of continuous learning and adaptation. Join us as we explore these topics and much more with Justin Bellante on "The Full Desk Experience." _________________
    Connect with Justin on LinkedIn: https://www.linkedin.com/in/justinbellante/ Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

    • 40 min
    Do my teams hate me? | Navigating the AI Revolution in Recruiting with Aaron Elder, CEO at Crelate

    Do my teams hate me? | Navigating the AI Revolution in Recruiting with Aaron Elder, CEO at Crelate

    In today's episode, we delve into the intricate world of artificial intelligence and its role in the recruitment industry. Our insightful host, Kortney Harmon, Director of Industry Relations at Crelate, engages in a riveting discussion with our esteemed guest, Aaron Elder. They unravel the tension between adopting AI tools to enhance efficiency and the desire to maintain the personalized, human element that is fundamental to making exceptional hires.
    As the president of a recruiting firm finds themselves at a crossroads, torn between the allure of AI and the fear of falling behind competitors while also recognizing the potential risks of an over-reliance on technology, Aaron provides nuanced perspectives on how AI is transforming the recruitment landscape—and not just in terms of automating emails.
    With Aaron's expertise in technology, they discuss how AI should serve as a means to elevate human capabilities by identifying patterns and surfacing critical information for decisive action, cautioning against its misuse such as wrongful screening of candidates. Together, they reflect on the strategic use of AI against the backdrop of efficiency, differentiation, and ethical considerations.
    Kortney and Aaron also contemplate the future of AI, the implications for middle management, and the potential for AI to help filter through the noise and drive meaningful outcomes. Join us on this journey as we explore whether AI is indeed the future and how recruitment firms can smartly navigate its implementation without compromising their core values. Engage with our thought-provoking exchange on The Full Desk Experience. Don't miss the insights—subscribe wherever you listen to podcasts, and sign up for our live events. _______  Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/

    • 17 min

Customer Reviews

5.0 out of 5
19 Ratings

19 Ratings

Dwellsrugby ,

Great practical advice!

As a long time agency recruiter I have been looking for a pod cast that provides insight as to how others work. This is it. If you are looking for actionable advice to improve your game, give it a listen!

HeadhunterJustin ,

Five Stars From Titan!

Love this podcast! Kortney and Katie are the bees knees. Very insightful, great content, and a awesome way to keep your finger on the pulse.

Trevor Gamble, The RefineGroup ,

Insightful. Strategic. Energizing!

In this podcast, Kortney Harmon demonstrates why she's such a force in the staffing and recruiting industry. Kortney has trained thousands of recruiters - from rookies to top billers to agency owners - for one of the nation's largest recruiting organizations. Her experience with optimizing processes, combined with her empathy for the highs and lows that recruiters face every day make this podcast relevant and relatable. If you want fresh, strategic insights that you can actually use to help you level-up as an owner, leader, or aspiring leader, this is a great show to bookmark. Keep up the great work, Kortney!

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