Home Service Business Success Secrets Lee Baker

Building your team is perhaps one of the most important things you can do as a business owner. Sure you can assign someone else to do the hiring for you, like a Human Resources professional. Still, you have to establish the non-negotiables, develop your employee avatar and establish your company culture and core values. There's a lot of talk about determining culture fit. But what does it really take to attract the right candidates for your business and retain them? In today’s episode, Lee shares the 3 key areas that help them attract the right people for their business. So if you're looking to build your team, this episode is for you!
To celebrate the launch of the podcast we're doing a massive give away! The grand prize winner will receive 3 Month’s worth of FREE subscriptions to WorkIZ, CompanyCam and NiceJob + a 20 minute. PLUS 5 runner ups will win a free 20 minute call with me where we focus on a plan to automate one thing in your business.
“Hiring smarter helped me build our business better from the ground up.”  - Lee Baker
 
In This Episode:
- How to hire smarter instead of hiring out of desperation
- Why you need to develop your company core values and employee avatar 
- What does a “ride-along workday” accomplish?
- How listening to your candidates’ past experiences and understanding their goals can help you provide them room to grow
- Using “knock-out questions” as a filter to determine if the candidate is a good fit for the job and the team
- Coaching and development, pay-for-performance model, quarterly events, and other creative ways to enhance employee satisfaction and retention
Connect with Lee:
- Website
- Facebook
- LinkedIn
- YouTube

In today's world of distractions, it's becoming more and more challenging to stay focused and get important things done. This leads to a constant feeling of overwhelm. So how do we make sure we accomplish what moves the needle in our business and personal life? The first thing you have to do is have a daily plan, identify your distractions, and make the best plan to avoid them. There are many productivity hacks, but it doesn't matter which one you use as long as it works for you. Lee talks about his daily planning method using Stephen Covey’s 4 Quadrants matrix in this episode. Give it a try and see if it works for you!
To celebrate the launch of the podcast we're doing a massive give away! The grand prize winner will receive 3 Month’s worth of FREE subscriptions to WorkIZ, CompanyCam and NiceJob + a 20 minute. PLUS 5 runner ups will win a free 20 minute call with me where we focus on a plan to automate one thing in your business.
“In order to stay on track with your business, you must stay focused.” 
- Lee Baker
 
In This Episode:
- Stephen Covey's time management system
- Focus on urgent and important things
- Why it's important to establish a daily planning ritual
- How to prioritize your activities  according to The 4 Quadrants
- Managing interruptions and time wasters
Connect with Lee:
- Website
- Facebook
- LinkedIn
- YouTube

We all know at least one person who thrives under the most challenging circumstances while others give up easily. What makes them different? When we talk about success, it is easy to believe that some people are just born lucky or possess a unique ability to excel. So what is the biggest predictor of success? That's one thing we will talk about in this first episode of Home Service Business Success Secrets with Lee Baker. 
Lee has had his share of challenges, but the one thing he never did was give up. Today, he will share three ideas on overcoming obstacles, thinking differently and producing a different outcome based on your attitude, helping others around you, and pushing yourself to the next level. Are you ready to develop a winning attitude? Let's dive in!
To celebrate the launch of the podcast we're doing a massive give away! The grand prize winner will receive 3 Month’s worth of FREE subscriptions to WorkIZ, CompanyCam and NiceJob + a 20 minute. PLUS 5 runner ups will win a free 20 minute call with me where we focus on a plan to automate one thing in your business.
“Everything begins and ends with your attitude.”  - Lee Baker
 
In This Episode:
- Who is Lee Baker and what are his superpowers?
- What inspired Lee to start this podcast?
- The one thing we all have that can make or break us
- What is your attitude toward your current situation?
- Your attitude is your choice
- Showing others that you believe in them can make a big difference
- Finding your WHY
Connect with Lee:
- Website
- Facebook
- LinkedIn
- YouTube

Consumers are finding better ways to select products and services. How do you stand out from the competition? What makes you top of mind? A simple solution is to set up a lead nurturing program. You do not need a complicated process or expensive tools to do it. Find inspiration in today's episode where Lee shares what they do to turn inquiries into leads, and leads into sales. 
To celebrate the launch of the podcast we're doing a massive give away! The grand prize winner will receive 3 Month’s worth of FREE subscriptions to WorkIZ, CompanyCam and NiceJob + a 20 minute. PLUS 5 runner ups will win a free 20 minute call with me where we focus on a plan to automate one thing in your business.
“Build value multiple times, then you're gonna ask for the sale.” 
- Lee Baker
 
In This Episode:
- How to make the communication channel easy for your clients
- How do you differentiate inquiries vs. leads?
- Set up a system for lead follow up
- Why you need to send an appointment confirmation email
- Lowering your cost per lead
Connect with Lee:
- Website
- Facebook
- LinkedIn
- YouTube

What's the first thing you look at when searching for a  product or service? You naturally check the reviews, right? You want to know how many people are satisfied, whether the product or service is reliable, and you want social proof. The same thing is true for your prospective customers. So they look at your reviews.  In this episode, Lee talks about what reviews can do for your business, how to let your customers know that you would appreciate their review, and what tools you can use to make it easier to follow up and obtain reviews. Lee even shares his process for getting 5-star reviews. So check out this episode!
To celebrate the launch of the podcast we're doing a massive give away! The grand prize winner will receive 3 Month’s worth of FREE subscriptions to WorkIZ, CompanyCam and NiceJob + a 20 minute. PLUS 5 runner ups will win a free 20 minute call with me where we focus on a plan to automate one thing in your business.
“The review means more to us than the check.” - Lee Baker
 
In This Episode:
- How reviews add value to your company
- How to make it simple for your clients to leave a review
- Why reward your employees when they get good reviews?
- How can you have success in obtaining customer reviews?
Connect with Lee:
- Website
- Facebook
- LinkedIn
- YouTube

Production is the primary means for a business to produce revenue. But who’s doing the actual production work? Most small business owners start off doing everything. Then, as the business grows, they have difficulty letting go of what they love doing. So they end up exhausted with production when they could be doing something that will propel their business growth. If you are in this situation, tune in to this episode and learn how you can start transforming your business by training your replacement. That’s right. You have to exit the field eventually and assume a different role within your company. 
To celebrate the launch of the podcast we're doing a massive give away! The grand prize winner will receive 3 Month’s worth of FREE subscriptions to WorkIZ, CompanyCam and NiceJob + a 20 minute. PLUS 5 runner ups will win a free 20 minute call with me where we focus on a plan to automate one thing in your business.
“We all build our businesses around production because it helps us produce the revenue. But is it really where we should be spending most of our time as business  owners?”  - Lee Baker
 
In This Episode:
- The one thing a business needs to do to produce revenue
- Who's doing your production work? Is it you? 
- Lee talks about his love for carpentry even as a child and what he learned by helping his dad build things.
- The reason you should give your employees the correct information and the vision for the project
- Do you have plans to grow your business, or have you created a job for yourself?
- When do you want to exit the field? Set a date for when you're going to train your replacement 
- Building your systems and establishing communication between your divisions
- What can you learn from reading The E-Myth?
Connect with Lee:
- Website
- Facebook
- LinkedIn
- YouTube