29 episodes

Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.

The People Business Frank Favaro

    • Business
    • 4.9 • 12 Ratings

Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.

    Ep. 28 - Andy Hirko - Invaluable Service

    Ep. 28 - Andy Hirko - Invaluable Service

    Step into the shoes of Andy Hirko, VP of Relmec Mechanical and treasurer of MCA Cleveland. In this episode, Andy reflects on his humble beginnings of selling projects as a young teenager to now working with notable names in the industry. His down-to-earth approach and steadfast commitment make this a conversation you won't want to miss.



    For more information about this podcast or ServeCentric Coaching contact us at:


    frank@servecentriccoaching.com

    • 36 min
    Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast

    Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast

    In this episode, we're joined by Robert Beck, CEO of the 140-year-old JOHN W Danforth Company and the National President of MCAA. A true connector of people in the industry, Robert delves into the significance of continually forging and solidifying relationships. He sheds light on the power of influence and its role in serving the greater good for everyone involved. Amid the earnest conversation, Robert highlights the importance of infusing fun into all aspects of the day. #RobertBeckLeadership #MCAAInfluence #FrankFavaro #JohnWDanforthLegacy

    • 31 min
    Ep. 26 - Craig Berman - It's Only Air Conditioning

    Ep. 26 - Craig Berman - It's Only Air Conditioning

    Craig Berman, CEO of Geauga Mechanical and VP of Cleveland SMACNA, joins us to explore the evolution of his third-generation family business. We'll dive into the significance of fostering a fun work environment and how it's propelled their company to unprecedented heights. Tune in as we uncover the secrets behind their thriving culture. #CraigBerman #GeaugaMechanical #ClevelandBusiness #SMACNA #FamilyBusiness #WorkplaceCulture #BusinessEvolution #FunWorkEnvironment #ThrivingCulture #IndustryLeaders

    • 38 min
    Ep. 25 - Bill Bassett - Building Life's Champions: A Journey Beyond the Arena

    Ep. 25 - Bill Bassett - Building Life's Champions: A Journey Beyond the Arena

    Bill Bassett – USA Wrestling coach, innovative educator at Bishop McCort High School, and the entrepreneurial mind behind The Compound – takes center stage in this week's episode of 'The People Business.' As the father of the celebrated Bassett Brothers, Bill shares his unique insights into shaping future champions in sports and life. Tune in for an inspiring delve into his world of leadership, mentorship, and the power of positive influence.

    • 32 min
    Ep. 24 - Aaron Watters - Our People, Our Partners is Our Purpose - Creating Amazing Growth and Work Environments

    Ep. 24 - Aaron Watters - Our People, Our Partners is Our Purpose - Creating Amazing Growth and Work Environments

    In the latest episode of "The People
    Business with Frank Favaro," we are joined by the dynamic Aaron Watters, a former Division 1 collegiate wrestler turned Founder and CEO of OEM Interactive. OEM Interactive, a trailblazer in digital marketing for automotive parts and accessories, has been recognized on the Inc 5000 list as one of the fastest-growing companies in the United States in 2023.

    This episode takes a deep dive into the world of entrepreneurial
    success and the significance of nurturing work environments for astonishing growth. Aaron, with his unique blend of athletic discipline and business acumen, sheds light on the parallels between his wrestling background and his
    approach to business challenges.

    Listeners will be intrigued by the story of how Frank and
    Aaron's paths crossed, initially as competitors in youth wrestling, and how this competitive spirit translated into their professional lives. Aaron's involvement in various influential projects, such as Parts Messenger Pro, Fixed Ops Jobs, and Fixed Ops Mastermind, and his role as the host of the PitStop Podcast, further enrich the conversation with diverse perspectives.

    #EntrepreneurialSuccessStories #BusinessGrowthJourney

    #AthleteToCEO #DigitalMarketingInnovation

    • 1 hr 4 min
    Ep. 23 - Tim Brink - A Man For Others

    Ep. 23 - Tim Brink - A Man For Others

    Tim Brink is the CEO of the Mechanical Contractors Association of America, which serves 2600 businesses across North America. In this episode, Tim shares his journey, from his grandfather's plumbing business to the mentors who guided him, the importance of caring for people, and the value of authentic relationships.

    • 39 min

Customer Reviews

4.9 out of 5
12 Ratings

12 Ratings

Percy Cannon ,

Great podcast, full of useful tips and insights to become a better leader and a better person

Looking forward to the next episode!

Jaylynn99 ,

Great interview with Scott Overholt

Loved it!

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