Bippity Boppity Business: A podcast for Disney Enthusiasts and Business Professionals‪.‬ Rita Richa

A fun chat featuring CEO of Travel Alliance Partnership Nicole Mahoney- an entrepreneurial powerhouse who lives and breathes branding, collaboration, and creating unforgettable experiences! 💼

Welcome back to another exciting episode of Reignite Media! In today's episode, we have a special guest, Cameron Pivach, joining our host, Rita Richa, to dive into the world of creating exceptional customer experiences and building strong brands. With Cameron's background as a former Disney cast member and her expertise in social media and marketing, she brings a fresh perspective on how businesses can infuse the Disney magic into their own brand. From employee buy-in to genuine connections and experiences, Cameron shares valuable insights on creating a memorable brand story that engages customers on a deeper level. So grab your Mickey pretzels and get ready to be inspired as we explore the power of storytelling and the incredible impact it can have on your business. Let's dive in!

Frank has adopted many of Disney’s business principles to drive success in his company. His commitment to exceptional customer experiences has influenced countless other businesses to adopt his "Frank's way" approach, and he even coaches business owners on how to run a successful operation.

Buckle up and get ready to learn how to make your business, customers, and employees thrive, “Frank’s way”! In this episode of Bippity Boppity Business, Frank Scandura shares his favorite Disney-inspired customer service and leadership principles that can be applied to any business.

In today's competitive business landscape, customer experience is more critical than ever. However, IT departments are often the last to prioritize great customer experiences. In this episode, guest speaker Doug Rabold, a Top 25 Thought Leader and CX Influencer and Strategist, shares his magical insights on how B2B SaaS companies can improve their customer satisfaction, retention, and loyalty by applying Disney's customer service and experience strategies.

Doug and Rita discuss the key difference between customer service and customer experience, CX principles that will improve customer satisfaction, retention, and loyalty, and how customer expectations have changed since 2020. They also cover KPIs for measuring the success of your customer experience and why blaming CX issues on the system or your policy is never the solution.

If you want to create a unique experience for your B2B SaaS clients and boost long-term ROI, tune in to this episode and learn how to BE THE MAGIC!

In this episode of the Bippity Boppity Business, CAMM Media's founder and Co-Host of the Marketing Happy Hour Podcast, Cassie Tucker talks about the power of storytelling, leading with empathy, and maintaining a positive customer experience.

Cassie also gives us a crash course on the Storybrand Framework, demonstrates how she would rebrand Hades from the movie Hercules, and talks about why we all need to feel that we're part of something bigger than ourselves.

Whether you’re an aspiring leader or a seasoned leader, there’s always more to learn, hone, and achieve. In any field, but particularly in business, leadership is a privilege that must be treated as such. It takes strength, courage, and constant personal development to be a successful leader. Not to mention, it takes a lot of self-care to avoid burnout!

This episode is dedicated to future leaders, seasoned leaders, and the leadership advice that can take you from your first leadership role to your final.

Our guest is a former Director of The Disney Institute where she led on-stage facilitators and collaborated with leading organizations across the world on leadership, culture, and service. Prior to that, she worked for the opening team at Disney Cruise Line. With 25+ years of experience working with Disney, her wisdom is sure to rub off on you throughout this episode!

Listen in as Rita welcomes Michelle Baker, Co-Founder and CEO of Stoneledge Enrichment, to have a magical discussion about cultivating high-quality leadership, culture, and service in your business.