Healthcare Experience Matters Healthcare Experience Foundation

In this week’s Healthcare Experience Matters podcast episode we are honored to be joined by compassionate patient advocate, David Ezon, MD, a pediatric cardiologist and associate professor of pediatrics with Mount Sinai Hospital in New York.
He's also the creator of The Patient Empowerment Workshop™, as well as the author of the new book Survive and Conquer: Your Guide When Illness Strikes.
Learn more about his Workshops: https://www.patientempowermentworkshop.com/
Read about his Book: https://www.amazon.com/Survive-Conquer-Guide-Illness-Strikes/dp/B0CN1FD3TG
Today’s conversation is moderated by Healthcare Experience Foundation President, Katie Owens.
As you’ll discover in this interview, Dr. Ezon’s deep-seated passion for patient advocacy is fueled by personal experiences, and it has led to an incredible professional journey.
More: https://healthcareexperience.org/empower

The Healthcare Experience Matters Podcast is back this week with a brand-new episode featuring Katie Owens, MHA, CPXP, and Kathleen Lynam, RN, MPA.

In addition to their roles as Healthcare Experience Foundation (HXF) coaching faculty, Katie currently serves as HXF President and Co-Founder, while Kathleen is an Executive Coach and Senior Advisor with HXF.

Both of today’s podcast contributors have played an integral role in building the learning objectives and agenda for HXF’s upcoming summer cohort of its Relationship Rounding Certificate Program.

This course is delivered in a single 4-hour session over a period of one day as a virtual development session on June 14, 2024, and it will return for a fall cohort on October 11, 2024.

Participants can expect to contribute to both large and small group discussions, as well as interactive learning opportunities.  Learn more and sign up here:  https://go.healthcareexperience.org/relationship-rounding 

An important discussion on including patients' voices in the dialogue on improvements to safety management practices takes place this week on our Healthcare Experience Matters Podcast. 
We are joined by Kumar Subramaniam, President/CEO at SafeTower Inc., and Eileen Kasda, Vice President of Patient Safety at SafeTower, in our newest episode, moderated by Healthcare Experience Foundation (HXF) President Katie Owens.SafeTower, Inc.
SafeTower helps health care organizations improve the way they capture, share, analyze and implement proactive patient safety workflows and processes.
You can learn more, and request a demo, here: https://safetower.com/

An indispensable pillar of leadership is strong communication, and effective communication with the c-suite is crucial for improving our environment at scale and building a thriving atmosphere for staff.
This is especially true in healthcare when it comes to communicating with the C-Suite. 
George Mayzell, MD, MBA, joined our Healthcare Experience Matters Podcast this week to discuss how doctors can better communicate with the c-suite to improve patient care. 
We also discuss Dr. Mayzell’s personal leadership journey as a physician and what he has learned along the way.
As a physician, chief medical officer, senior leader, and coach, Dr. Mayzell draws upon his extensive experience to help physicians communicate better and create meaningful improvements for the patients we serve. He is an integral member of the Healthcare Experience Foundation’s (HXF) coaching faculty. 
As part of his ongoing work with HXF, Dr. Mayzell will further discuss ways to collaborate effectively with the c-suite in the upcoming Physician Leadership Foundations Certificate program, where he will be a featured speaker. Learn more: https://go.healthcareexperience.org/physician-leadership 

For as much as they accomplish and contribute to society, physicians and many healthcare practitioners often fail to recognize themselves as leaders.
This week on the Healthcare Experience Matters Podcast, we're joined by Rob Minkes, MD, PhD, MS-LOD, who offers insights on how physicians can overcome the inherent challenges of recognizing themselves as leaders.
As part of his ongoing work with HXF, Dr. Minkes was instrumental in crafting our upcoming Physician Leadership Foundations Certificate program's curriculum. He will also be a featured speaker at the event. Learn more about the Certificate Program: https://go.healthcareexperience.org/physician-leadership 
Dr. Minkes currently serves as Physician Coach with the Healthcare Experience Foundation (HXF). He is a board-certified general and pediatric surgeon who previously practiced as a pediatric surgeon for over twenty years in academic and private practice settings. He is also a professor and Chair of Specialty Medicine with Orlando College of Osteopathic Medicine (OCOM).

Carla Parker-Hollis joins the Healthcare Experience Matters Podcast this week to discuss the essential elements of authentic healthcare leadership. This discussion is moderated by Kathleen Lynam, an Executive Coach and Senior Advisor with the Healthcare Experience Foundation (HXF).
Carla is the Chief Operating Officer of Jersey City Medical Center at RWJBarnabas Health.
Kathleen and Carla are major contributors to the HXF’s certificate programs that are dedicated to fostering the management skills of emerging leaders in healthcare.
Physician Leadership Foundation Certificate
Ready to foster and strengthen meaningful relationships with your patients? Join us for our upcoming Physician Leadership Foundations Certificate taking place on June 3, 10, and 17th.
This PX Institute-Approved Certificate Program aims to deliver practical knowledge and lessons from leaders across a wide spectrum of healthcare disciplines. By using real-world examples and case studies, it unlocks the leadership potential of physicians, helping them achieve greater business and strategic goals.
Learn more about the Physician Leadership Foundation Certificate program: https://go.healthcareexperience.org/physician-leadership