Skip the Queue Rubber Cheese

On today’s episode I’m joined by Polly Buckland the Owner Founder of The Typeface Group, a BCorp Communications Agency and Design studio based in Hampshire.

The climate emergency is a subject that is gaining traction. The changes to our climate are palpable, and finding ways to reduce our carbon footprint and impact on the planet is front and centre for many people that visit attractions. People are making mindful decisions about where to spend their time and money, to have as little impact as possible – but at the same time people still want to enjoy experiences. There are many attractions that understand this and are working to reduce their impact, and communicate this clearly to potential guests. So I’m going to be talking to Polly about how you can measure, and communicate the sustainability of your attraction.

On today’s episode I’m joined by my co-host Kelly Molson, Founder of Rubber Cheese, as well as a group of returning guests of the podcast.

This is Kelly’s last episode as the host of Skip the Queue as she is leaving Rubber Cheese after 21 years at the agency. Today we’ll be turning the tables on Kelly as the guests ask her the ice breaker questions. We’ll also be looking back at the impact the podcast has had, as some of our guests share their experiences of appearing on the podcast.

On today’s episode I’m joined by my co-host, Paul Marden, CEO of Rubber Cheese.
We’re speaking with Alison Bowyer, Executive Director of Kids in Museums and Jenny Hill, Lead Museums Curator at Craven Museum.

It’s almost a Kids in Museums takeover as Paul is one of their amazing trustees.
Today we’re finding out what it takes to be a truly family friendly museum, why it’s important for you to engage with the Kids in Museums manifesto, and how you can enter the awards this year.

In this new monthly slot, Rubber Cheese CEO Paul Marden joins me to discuss different digital related topics.

In this episode we’re answering your questions from the 2023 Visitor Attraction Website Report, asking what more you’d like to see in this year's survey, and sharing more on how you can get involved.

On today’s episode I speak with Catherine Warrilow, founder of The Plot, a brand marketing agency.

Today we’re immersing ourselves in brand. I’m asking Catherine what the heck is a brand proposition, why is it important and who in the tourism and attraction industry is absolutely nailing it?

In today’s podcast I speak with Emily Yates, Head of Accessibility and Inclusive Design, at MIMA.


MIMA worked alongside Visit Britain to co create the Accessible and Inclusive Tourism Toolkit for Businesses, which aims to act as the resource for travel, tourism and hospitality organisations.

Emily and I discuss how it was created, why it is such a vital resource, and how it will evolve over time.