The New ISO Standards on Management Systems & the EFQM Excellence Model The New ISO Standards on Management Systems & the EFQM Excellence Model

The New ISO Standards on Management Systems & the EFQM Excellence Model

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Publisher Description

It is interesting to investigate how the revised standards relate to the EFQM Excellence Model. ISO 9001 and the EFQM Excellence Model are different approaches for different purposes. ISO contributes to consistent delivery of products and services that meet customer requirements and applicable statutory and regulatory requirements and aims to enhance customer satisfaction. The EFQM Excellence Model supports organisations on their journey to excellence, taking into account all their stakeholders.


In practice a lot of organisations combine the two approaches. The changes in the revised ISO 9001 make it even more attractive to do so. The combination of ISO 9001 and the EFQM Excellence Model will be able to reinforce a future oriented (quality)management approach, focused on continuous improvement, risk management and innovation.

GENRE
Business & Personal Finance
RELEASED
2017
January 15
LANGUAGE
EN
English
LENGTH
28
Pages
PUBLISHER
EFQM
SELLER
EFQM
SIZE
7.3
MB

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