The Buffalo Spot 4+

There wait if you order in store is a little long but it is worth it. I ordered there and got Garlic Parmesan Fries and it was the best also had the Cali Burrito with the very hot wing sauce and there is no place that can make something as tasty as that was for that cheap.

The app needs lots of love...

Issue 1: When you “Order Now” you’re redirected away from the app to the Buffalo Spot site in a browser.
Issue 2: The app does not store your location. Once in the aforementioned browser, you have to scroll to find your favorite store from a large list of all Buffalo Spot locations.
Issue 3: After selecting your location, you’re redirected AGAIN to a 3rd party site in your browser (Cake). The Cake site never loads properly on a mobile browser, so basically you can’t order through the app at all - you can either order though your PC or phone it in.
Issue 4: A loyalty/rewards program exists, but you cannot earn points unless you “check in” while paying at the register. So if order through your PC in advance (since the app doesn’t work), you cannot earn points. The only workaround is to phone it in in advance, pay on arrival, and hopefully you remember to use the “check in” function on the app.

Look, I love the food at my local Buffalo Spot. I order multiple times a week since work-from-home has been made mandatory. There’s no shame in copying notes from pizza joint apps. Domino’s, Papa Johns, etc. ALL keep the user in the app (no browser redirects), they memorize your favorite store location, ordering is very simple, and their loyalty programs work in tandem with their apps. Please update and get it right, guys. Thx

Not able to place an order though the app for over a month now.

1 month update - Still fails after trying to place order from the Northern Ave location. Also most of the icons are missing. Part of this looks like the credit card application they are using has expired. Not sure on why the icons are missing.