Square - Dashboard for POS 4+

Current version has a BUG!!

Square recently an open check filter to their reports allowi g users to toggle between viewing sales data for just closed transactions or also including saved tickets that have not yet been laid for. This feature works fine in the web based dashboard but the developers failed to update the iOS version. Since that feature was recently released the ios dashboard ALWAYS includes sales totals for BOTH open and closed tickets. This means if a ticket gets created and saved but NOT PAID it is still reflected in the sales total for that day even if you havent collected.

Terrible upgrade

They pushed out an upgrade in the middle of the busy holiday season without warning. I’m not a fan of the new interface but the main reason for the one star review is they removed the ability to compare sales to the same day 52 weeks ago. That’s the feature I use most.

UPDATE: The developer responded and what’s more embarrassing is they don’t even understand how their own app works. I’ve tried the solution they proposed and it compares the sales to the same DATE a year ago not same day 52 weeks ago. So for example it compares Black Friday sales to Thanksgiving Day sales a year ago because they are the same date. That’s USELESS please bring back the 52 week comparison that existed in the previous version so I can do things like compare 3rd Saturday sales in December to 3rd Saturday sales in December 1 year ago. Also I have since discovered that you’ve removed the sales by hour graph so I can no longer look at my sales curve for each day. You’ve replaced it with a graph that just shows the amount of each individual transaction throughout the day. Have the developers ever even worked in retail? Once again USELESS. Please bring back the hourly sales curve chart so I can view when my sales spikes will be and staff accordingly.

Developer Response ,

Thank you for sharing your feedback. To compare to the same day last year, select "vs Prev Year" at the top of the homepage. You can also tap any of the metrics to view a chart for this comparison. We hope this helps. Feel free to contact us if you have any additional questions: http://squ.re/howtocontact

Restore the 52-week comparison!

UPDATE: I’ve restored a better star rating, now that I see this feature is back. Please make it stay this way! There wasn’t anything wrong with your updates, per se, but at the very least, you must retain the older features as options, because many of us find them essential.

SUGGESTION: Add an option for the 52-week-ago comparison to custom ranges. There is no technical reason not to include this. (Even if there’s an overlap, though it might be good to note this.)

ORIGINAL: Our business relies on making a comparison to the same day 52 weeks prior (364 days; not the same date during the previous year). Weekends are much busier for us than weekdays, so comparing a Saturday to a Friday is USELESS. I cannot believe you’ve removed this feature. UNACCEPTABLE!

Developer Response ,

We value your feedback. Our engineers have began rolling back the previous version of the dashboard while we work through these changes together.