Photobucket Photo Storage 12+

NEW UPDATE DELETES OLD PHOTOS/VIDS

Great going photobucket in “fixing” your problem and updating the app it caused me to lose years worth of photos and memories! And I figured “hm maybe if I buy a subscription they’ll return them” 🤔 NOPE! Just did it for nothing but don’t worry I’m about to cancel it right now. I don’t recommend this too anyone, only reason I still dealt with this app is because I started using it back in middle school and eventually moved on but I also had pictures on this app but now that you just deleted them all I guess this is where I officially cut ties with you 🤝

Developer Response ,

Hello , we would like to talk to you about this. Can you please email us at mobilesupport@photobucket.com? Thanks

to reiterate, this service deserves less than one star

Congratulations Photobucket, you are the first app i’ve ever felt the need to review on the app store. I am also one of the many who joined photobucket back in the good ol days when you didn’t have to pay to for imaginary storage. The only justification for the degradation of quality that my photos/videos experienced storing them on photobucket was the fact that it was free. And then, like other reviews have mentioned, one day they decided nope no longer free and in order to access YOUR OWN PERSONAL content, you now have to pay. They literally hold your photos/videos hostage. When you contact customer service, you get a 7 day free trial to have access to your account to then download everything off of the platform. However, the only way to do this is by downloading each individual photo one by one. I have over 4,500 images and videos i need to download. I don’t even think it would be physically possible to do so in a mere 7 days. It should literally be illegal to keep peoples personal content hostage the way they are.

Developer Response ,

Hi there, I understand you are trying to bulk download your images. Please send us an email at mobilesupport@photobucket.com and one of our team members will be able to guide you through the process of downloading your images to your device in a timely manner.

Greed ruined a great thing

Been a user for many many many years. I had many things saved, made sure to keep it below the storage limit because I'm disabled and can't afford to pay. Then they added a limit to the amount of files along with keeping the same storage limit that I NEVER went over. So I was still under size limit, but suddenly over the limit of amount of stuff saved. Ridiculous and extremely shady business move! Years of making sure to sign in just to make sure my photos were still there until now when they removed all free accounts. Thanks for keeping my stuff hostage for years only for you to delete my account. All my stuff is gone, my stuff, stuff sent to me, my memories. Stuff uploaded from a dying computer. Memories that will be forgotten because I have memory issues. All this time I thought it would be my brain taking my memories first, but nah, corporate greed beat me to it. So thank you very much. Hope your happy with the extra money you get from the people who actually paid the ransom for their photos.