Olga's 4+

I have visited this location twice in the past four weeks and have placed large to go orders which have been a nicely put together with good taste and presentation when eaten. I take food from Michigan to New York and enjoy it where we don’t have Olga’s. Megan and Veronica coordinated my huge order today, cheerfully and competently. They are very service oriented! I think them for taking such good care of me! I also note that the restaurant is very clean, the ladies room was also very clean and stocked. The GM is on site, and actually seated me and checked on me during my visit. As a 30-year patron of Olga’s, I am very impressed with this Olga’s location and will return when my travels put me in the area.

I make weekly trips to Saginaw to visit with my daughter and grandchildren. On the way home, I will stop off the expressway and put in my order for Grab-N-Go or Curbside Pickup. Well, this time I forgot to touch the “Place Your Order” button until I got to the restaurant and was in the Curbside Pickup spot. Nevertheless, my food was brought out to me in less than 10 minutes! Amazingly good service!

I have visited this restaurant located in Allen Park MI numerous times over the years with this being my 1st time using curbside delivery. After my order said completed in the app I pressed I am here as instructed 5 minutes go by then 10 then 15 then 20 so I go into my confirmation email and press I am here from there after 10 minutes I call the restaurant,they put me on hold and then someone hangs up on me after 7 minutes! I was livid so I called back and they didn’t even apologize all she said was I just clocked in I don’t know why your order wasn’t brought out to you. Once she got to my vehicle I asked is my food cold she said no. No remorse,no apologies no nothing and guess what my food was cold! I won’t be back! This location has lost a 15 year plus customer!