NJM SafeDrive 4+

The app continues to deduct points for “phone handling events.” My car has Apple play, and I do not handle my phone while driving. I think as a customer, we should be able to check off that we have this option in our vehicle. Points should not be deducted if we are being safe drivers, just answering a phone call through our car.

As a new NJM SafeDrive app user, I am waiting for more than a month to give my impression and review. The app tracks your driving via smart phone GPS and gyroscope, which measures driving speed and turning speed/angle. The math behind can be complicated. But starting from middle of May 2023, my accumulated scores by the end of May was half the rest app users in Leaderboard, who use the app from beginning of May. Simply put, the algorithm doesn’t compare average daily score. It compares the total scores. It seems the more you drive the higher your score is.

Hasn’t been updated in 3 years and crashes when trying to edit vehicle options. Also constantly asks me to change my settings and the window can’t be dismissed. It’s a constant babysitting job. Like other apps of this kind it doesn’t know enough to be truly accurate. For example when it is still recording a drive but you’re at a drive thru window and you need to use your phone to pay for your purchase. I’m going to pause or turn off njm each time? Right. So now my coffee stop is distracted driving. I could go on but the tech is not there yet.