Amazon Relay 4+

50% of the time when i go to any new route it mostly took me to wrong route and then it starts saying rerouting and then it says make a U-turn 😳there is no hell a way you can make a U-turn on this ... and 93% of the time it will take you to the longest route as possible I know it will gonna take me to the truck route but there are the routes that I know I can tell it took me to a way longer route ..
With relay app I am 100% satisfied but their navigation I am 100% dissatisfied ...
I don’t know how and why one time it took me to the no truck route and all sudden it start saying make a U-turn make a U-turn then why the hell you took me to that route anyway..
Their is so much things i can say but .....

The route function has several glaring inadequacies. It is not possible to select an avoid tolls option and it is going to route you to every toll it can find. Most of the time it won’t say it’s a toll rd coming up. It is also not possible to see the steps of the route to check for tolls or to see the next turns coming up which makes you wait till the last seconds for its directions and you are out of position for its secondary direction because it frequently leaves out directions like north and south or east and west when both are available from the same exit. Banner’s which stay across the upper map all day such as air stagnation warning or gate ahead are a real nuisance as well. It does a great job of directing you to the truck gate most of the time. It just does not have the functionality of Google maps that would give it the true quality that is needed.

I’ve been reaching out to ROC support over a trip I did during the week , but the app malfunctioned on me during one of my runs . Now the app won’t register my check in and check out times at the yard and for that reason my tour will not close even after I fully completed my tour . For that reason I won’t be able to get paid until it’s closed . It’s been 3 days and ROC support has not been able to fix this issue due to their new policy change , but it’s actually causing a lot more trouble because it’s something that’s easily fixed on their end . I’ve been given the run around and I am not happy because as a driver I would like to get paid for my service. But it’s very frustrating trying to get paid for my work that I’ve already completed. It’s not my fault the app glitches out . Anyway someone should change back the policy , it’s ruining the whole driving experience.