DSB App 4+

Difficulty

We were finally able to successfully buy our tickets after multiple glitches and considerable time spent with our bank and DSB representatives. Once the system errors were fixed it was easy. Hopefully in the future the bugs will be worked out.

Developer Response ,

Thank you for your review of the DSB App as well as the great five stars you have sent our way. We appreciate them and are happy with them. Your input helps us to continually improve the app.

Crummy

Interface is a train wreck. There are "x"'s indicating you can erase the field (say, when you are told amex isn't a viable card, slightly odd limitation for a national monopoly, so you may not think of checking the list first), except they don't actually do anything. No way to save tickets to wallet, you have to hope this janky app actually works when they come around to check. Why is a dob required to set up an account to save tickets for? It's ok to take money from an 11yeat-old, but not let them retrieve their purchases. This is all somewhat underwhelming, but fortunately not as underwhelming as their website which doesn't even work on iOS safari.

Developer Response ,

Thank you for your review of DSB App. We appreciate you taking your time to give us valuable input

Warning for US credit cards

This app will NOT work with many US cards unless you set up a pin (sometimes even if you do). Do not rely on it for last-minute travel — you will spend a long time in a DSB office queue (the offices themselves are impossible to find due to poor signage and do not exist at all at many small stations). You will miss your train, and have unhelpful DSB staff act like it’s your fault the whole time.