38 episodes

Calm an Angry Person in Seconds! Welcome to De-Escalation Conversations, a podcast all about how to De-Escalate tense situations, resolve conflicts and talk to angry people in a constructive and helpful way. We'll be featuring Educators from K-12 schools, Law Enforcement Officers, Security Specialists, Firefighters, Medical Services providers, and Flight Attendants, to discuss strategies for managing conflict, ways to prevent violence, and how to stay safe in high-pressure situations. Join us for an engaging and informative show that will help you learn how to diffuse dangerous situations and better prepare yourself for the unexpected.

De-Escalation Conversations Sgt. Kerry Mensior (Ret.)

    • Education
    • 5.0 • 2 Ratings

Calm an Angry Person in Seconds! Welcome to De-Escalation Conversations, a podcast all about how to De-Escalate tense situations, resolve conflicts and talk to angry people in a constructive and helpful way. We'll be featuring Educators from K-12 schools, Law Enforcement Officers, Security Specialists, Firefighters, Medical Services providers, and Flight Attendants, to discuss strategies for managing conflict, ways to prevent violence, and how to stay safe in high-pressure situations. Join us for an engaging and informative show that will help you learn how to diffuse dangerous situations and better prepare yourself for the unexpected.

    038 - Your Calendar is a Reflection of Your True Values

    038 - Your Calendar is a Reflection of Your True Values

    On this episode of De-Escalation Conversations, host Kerry Mensior delves into the powerful concept that your calendar is a reflection of your true values.

    He reflects on the challenges individuals face when focusing on what they lack instead of acknowledging their achievements, and how this mindset can affect mental health.

    Kerry shares practical steps on using a calendar to live a fulfilling life by aligning it with your values and responsibilities, while also improving relationships and reducing procrastination.

    Tune in for valuable insights and actionable tips to start living your life by design.

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    The Power of Gratitude:
    "When you're in gratitude, your brain cannot also be in survival state."
    — [00:00:44 → 00:00:48]


    The Importance of Your Calendar: 
    "Your calendar is a reflection of your true values."
    — [00:01:48 → 00:01:52]

    The Gap and The Gain: 
    "I want you to think about that for just a moment because anytime you've been depressed, anytime you've been down, any anytime that you've just been Feeling like you're slogging through mud every day. Most of the time, you're looking at the gap, not at the gain. You're looking at what you don't have versus what you do have."
    — [00:04:02 → 00:04:49]


    Time Management and Procrastination: 
    "But if your family is not on your calendar, then you're not living your values."
    — [00:06:16 → 00:06:21]


    Prioritizing Time with Loved Ones:
    "When are they gonna have a little bit of time? When are they gonna have a 15 minute time block? And right now, what I want you to do is I want you to put it on your calendar."
    — [00:08:26 → 00:08:33]


    BANKCode Assessment: 
    "It's what we use in one of our de escalation tools because it allows you to know the language that the other person can best hear, Not the language that you natively speak."
    — [00:08:51 → 00:09:03]



    gratitude, success, achievement, depression, values, calendar, time management, relationships, experiences, family, goal setting, planning, procrastination, emotional state, survival state, executive state, neuroscience, mindset, priorities, reflection, accountability, personality assessment, teamwork, joy, fulfillment, training, scheduling, career, goals, priorities, lifestyle
    IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.

    Find more about
    How to Calm an Angry Person in 90 Seconds or Less
    Come visit us at the IDEA website (International De-Escalation Association):
    https://TheIdea.World

    Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.

    Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact

    • 22 min
    037 - Deep Dive into Routines: Leveraging Evening and Morning Rituals for Success

    037 - Deep Dive into Routines: Leveraging Evening and Morning Rituals for Success

    In this episode of De-Escalation Conversations, Kerry Mensior delves into the powerful impact of evening and morning routines, with a focus on the practice of journaling.

    Kerry emphasizes the importance of reflection and introspection through journaling, detailing the "WLAG's" approach to capturing Wins, Losses, Aha's, and Goals.

    He explores the significance of journaling in personal growth and trauma healing, providing insights into the neuroscience behind its effectiveness.

    With practical tips and techniques, Kerry guides listeners through establishing their own journaling routine and integrating it with mindfulness and meditation practices.

    Furthermore, he shares his personal morning routine, highlighting the pivotal role of consistency and exercise in his healing journey.

    Tune in for valuable insights on using routines and journaling as transformative tools for personal growth and healing.

    The Power of Gratitude: 
    "Your brain does not allow you to be in gratitude and in survival state at the same time, what will happen is if you go into gratitude, your brain will go, oh, I'm safe, and you'll shift into executive state."
    — [00:07:13 → 00:07:25]

    The Power of Journaling:
    "When we write, especially by hand, we engage multiple areas of our brain, including those are involved in thinking language and working memory."
    — [00:11:07 → 00:11:15]

    Goal-setting and Journaling:
    "A journal can be your road map and a companion in this journey."
    — [00:11:52 → 00:11:55]

    The Importance of Introspection: 
    "At the end of each day or sometimes maybe even a week, you can write about what you learned, what you struggled with, and how you can improve."
    — [00:12:48 → 00:12:55]

    The Power of Journaling for Trauma Healing: 
    "It definitely increases your positivity, and it opens your mind up to more opportunities for success."
    — [00:13:39 → 00:13:46]



    journaling, introspection, personal growth, trauma healing, morning routine, evening routine, goal setting, reverse engineering, sleep, rest, gratitude journaling, mindfulness, meditation, self reflection, emotional healing, accountability, resilience, success, consistency, prompts, meditation practice, exercise, workout, 75 hard, sunlight, vitamin D, lifestyle design, self-discovery, healing journey, conflict resolution, communication techniques
    IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.

    Find more about
    How to Calm an Angry Person in 90 Seconds or Less
    Come visit us at the IDEA website (International De-Escalation Association):
    https://TheIdea.World

    Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.

    Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact

    • 27 min
    036 - The Science of Goal Achievement: How to Use Neuroscience to Succeed

    036 - The Science of Goal Achievement: How to Use Neuroscience to Succeed

    In this episode of De-Escalation Conversations, we delve into the fascinating world of neuroscience and its powerful connection to goal setting. 

    Kerry explores how setting clear, actionable goals not only directs our efforts effectively but also triggers changes in the way our brains operate.

    By breaking down the science behind goal achievement and the role of dopamine in reinforcing positive behavior, Kerry will provide practical tips for aligning our goals with our brain's natural processes.

    Drawing from real-world examples, Kerry will show you how to combat procrastination and achieve success by leveraging our brain's capabilities.

    Tune in to discover how setting and achieving goals is a conversation with our brains, empowering us to reach new heights.

    QUOTES:
    Setting Specific Goals:
    "Vague goals aren't helpful. Being specific as possible with what you want to achieve allows your brain to really set the parameters for what you're going to do. This clarity helps your brain focus on exactly what needs to be done."
    — [00:06:10 → 00:06:26]
    The Power of the Brain's Filter System:
    "When you activate the Raz, which is what you're doing with everything that we just talked about, your brain begins to focus on that and it begins to look for that information because you've just told your brain that that's important information before that it was not important to your survival."
    — [00:13:49 → 00:14:04]
    Understanding the Impact of Fear on Decision Making:
    "When we are in Survival State, what happens is our PFC, our Pre-Frontal Cortex, shuts off electrically. It powers down and we operate from our Hind Brain, our Reptilian Brain, our Lizard Brain, and we don't make good decisions during that time."
    — [00:17:12 → 00:17:27]



    neuroscience, dopamine, feel good neurotransmitter, pleasure, reward, goal setting, motivation, positive reinforcement, progress, achievements, neuroscience and goal achievement, neural pathways, myelination, goal specificity, visualization, feedback, procrastination, survival state, executive state, prefrontal cortex, creativity, problem solving, fear center, dopamine boost, clear and specific goals, manageable tasks, regular feedback, celebrating milestones, setting goals, brain's power
    IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.

    Find more about
    How to Calm an Angry Person in 90 Seconds or Less
    Come visit us at the IDEA website (International De-Escalation Association):
    https://TheIdea.World

    Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.

    Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact

    • 24 min
    035 - Authenticating Identity and Mitigating Risk - with Matt Lorenc

    035 - Authenticating Identity and Mitigating Risk - with Matt Lorenc

    Welcome back to another episode of De-Escalation Conversations, where we dive into the world of conflict resolution and finding peaceful solutions. 

    In today's episode, we have a special guest joining us: Matt Lorenc, the Director of Sales and Marketing at Fraud Fighter. 

    With over 20 years of experience in Sales, Team Building and Business Expansion, Matt Lorenc brings a wealth of knowledge in the field of ID and document authentication. 

    We explore the importance of verification and authentication in preventing fraud, as well as the prevalence of synthetic ID fraud and the potential risks it poses. 

    Matt also introduces us to Fraud Fighter's innovative solution, Paladin, which offers quick and efficient ways to verify suspect identity and mitigate risk. 

    We discuss its applications in various industries, from car dealerships to law enforcement, and the impact it can have on preventing financial crimes. 

    So grab your favorite beverage, sit back, and join us as we delve into the fascinating world of fraud prevention and how vital De-Escalation techniques when dealing with Financial and Economic Crimes Investigations. 

    ABOUT MATT:
    Matt Lorenc has joined Fraud Fighter as the company’s new Director of Sales and Marketing. 

    Matt has been building and leading teams that consistently meet and beat growth records for the last 15 years. 

    Designing innovative systems and creating new business opportunities in fintech, logistics, HR compliance, and investments with a focus on SaaS companies in a hyper-growth phase. 

    Matt is excited to bring his passion for team building, data-driven management, diversification, and scalable business expansion to Fraud Fighter. 

    Although an east coast native, after finishing his degree at Fordham University in New York, he and his wife of 13 years moved to Los Angeles, CA. 

    Matt is a keen multi-instrumentalist musician and enjoys writing and playing music, traveling, kayaking, and wrestling for couch space with his 2-year-old American Bully, Charli.

    KEYWORDS:
    de-escalation training, shift brain, calm down, statements, prosecution, interviews, suspects, victims, witnesses, salespeople, survival state, good statement, Fraud Fighter, 20 years, synthetic ID fraud, scammers, stolen information, fake IDs, UV light, scanned, TSA, visual inspection, UV flashlight, authentication solutions, dealership websites, mobile apps, web apps, desktop solutions, patrol officers, law enforcement, suspect identity mitigation, risk



    IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.

    Find more about
    How to Calm an Angry Person in 90 Seconds or Less
    Come visit us at the IDEA website (International De-Escalation Association):
    https://TheIdea.World

    Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.

    Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact

    • 53 min
    034 - Hunters and Howlers - Threat Assessment and Management with Dr. Steve Albrecht

    034 - Hunters and Howlers - Threat Assessment and Management with Dr. Steve Albrecht

    In 1994, Dr. Steve Albrecht co-wrote one of the first business books on workplace violence. He interviewed a double murderer in prison for the book. 
    Since then, he has trained thousands of government, healthcare, library, and private-sector employees in workplace violence awareness, prevention, and response. 
    He helps K-12 schools and colleges and universities to create Threat Assessment Teams to address school violence threats. He has written 26 books on HR, security, leadership, and criminal justice topics.

    🎙️ Exciting News! We just recorded an amazing episode for the De-Escalation Conversations Podcast with the incredible Dr. Steve Albrecht! 
     🎙️ We delved into the fascinating world of road rage, workplace violence prevention, and much more! Here are 3 key takeaways from our conversation:
     1️⃣    Anger Mastery: Dr. Albrecht emphasized the importance of mastering our anger, rather than just managing it. Understanding the triggers and stressors that lead to road rage, workplace violence, or confrontational situations is crucial for effective de-escalation. 
    2️⃣    The Power of Empathy: Recognizing subtle signals in body language, empathizing with individuals going through struggles, and seeing them as human beings can make a significant difference in diffusing tense situations. Empathy is a powerful tool for creating a safer and more inclusive environment. 
    3️⃣    See Something – Say Something: We discussed the vital role that bystanders play in identifying potential threats. Whether it's reporting suspicious behavior, leaks of information, or instances of sexual harassment, speaking up and reporting can help prevent tragic incidents. Trust your instincts and ensure a secure environment. 
     Stay tuned for the release of this enlightening episode! 
     And don't forget to check out our website for valuable resources on communication, conflict resolution, and De-Escalation training. Let's make our world a safer place together! 
     💪🌍 #DeEscalationConversations #Podcast #WorkplaceViolencePrevention #RoadRage #Empathy #SafeEnvironments #CommunicationSkills #ConflictResolution #StaySafe

    [00:02:48] Blessed to learn from experienced mentors in PD.
    [00:05:30] School shootings by perpetrators have shifted dramatically. Previous incidents were mostly gang-related or retaliatory, but now it's students, ex-students, parents, and others targeting schools. This shift happened after Columbine, where perpetrators gained momentum and were revered online. It's disheartening to see this becoming an acceptable solution for disaffected, revenge-seeking individuals.
    [00:09:12] Library staff trained in de-escalating conflicts, safety.
    [00:11:08] Library visit ruined by showering transient, relocating.
    [00:15:27] Threats often do not precede lethal actions.
    [00:18:59] Guns from homes contribute to gun violence.
    [00:20:46] Speak up, fill gaps, protect others.
    [00:25:33] I'm known as the anti bomb threat guy
    [00:28:54] Risks and consequences of escalating road rag
    IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.

    Find more about
    How to Calm an Angry Person in 90 Seconds or Less
    Come visit us at the IDEA website (International De-Escalation Association):
    https://TheIdea.World

    Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.

    Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact

    • 50 min
    033 - What the Heck is Behavioral Health? - With Dr. Ann Hawkins

    033 - What the Heck is Behavioral Health? - With Dr. Ann Hawkins

    Welcome to the De-Escalation Conversations Podcast! Today, we have a special guest, the Chief Innovation Officer at 1st MOMENT™. 

    With a focus on transforming workplace culture through a prevention-oriented approach, 1st Moment bridges the gap between physical and behavioral health, and work comp incidents. 

    Providing comprehensive care, 1st MOMENT™ aims to prevent incidents and foster well-being within and beyond the workplace. 

    Let's prioritize prevention and create an environment where employees and their families thrive. Join us as we delve into their insights and expertise in reshaping workplace culture. 

    Please join me in welcoming the Chief Innovation Officer from 1st MOMENT™.

    [00:01:46] Podcast features Chief Innovation Officer of First Moment.


    [00:04:18] First Moment is critical to managing incidents, reducing costs.


    [00:10:00] Limited psychological services hinder First Responders being able to  help.


    [00:11:21] Officer involved shootings led to PTSD.


    [00:15:26] Tragic incidents, and 1st Moment service responds.


    [00:20:50] People impacted lack tools; children confused. Government must act swiftly.


    [00:21:57] Physician burnout, high suicide rate, lack of support.


    [00:26:22] The impact of not prioritizing employee well-being.


    [00:31:40] 24/7/365 availability for trusted, reliable help.


    [00:35:14] Maintaining privacy while providing support and education.


    [00:38:18] Visit https://www.theidea.world


    IDEA - the International De-Escalation Association, is dedicated to Saving Lives, Reputations, & Relationships through Conflict De-Escalation & Communication Training for Teachers, Parents, and Public Safety Providers.

    Find more about
    How to Calm an Angry Person in 90 Seconds or Less
    Come visit us at the IDEA website (International De-Escalation Association):
    https://TheIdea.World

    Subscribe to our free weekly newsletter to stay up to date on the latest news and blogs about Schools, Police, Fire, Medical Services and Flight Attendants.

    Do you or your organization need Communication Skills and De-Escalation Training? You can reach us directly at: Team@TheIdea.World or by filling out a contact form at https://www.TheIdea.World/contact

    • 39 min

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