Manage Smarter C. Lee Smith, Audrey Strong & C-Suite Radio

Richard Weylman, at age 6, Richard was orphaned and lived in nineteen foster homes and attended eleven different schools. Rather than becoming victim of those circumstances he overcame them and has had remarkable business success including as an award-winning general sales managerof Rolls Royce to heading sales and marketing for the Robb Report- A Magazine for the Luxury Lifestyle from its inception until its record liquidity event. A Hall of Fame inducted Keynote speaker Richard has also been inducted into the Customer Experience Hall Of Fame for his legendary work helping brands engage with their customers and retain them. He is the author of two international bestsellers, the latest of which, The Power of Why: Breaking Out in a Competitive Marketplace is in seven languages and is also a CEO Reads bestseller. His next book 100 Proven Ways to Acquire and Keep Clients for Life is available on Amazon or your favorite bookstore. Finally, he is a Horatio- Alger nominee for his philanthropic work on behalf of orphans and widows.
In this podcast for managers, Audrey, Lee and Richard discuss:  
·  What differentiates you with today’s customers with their experience
·  Concrete examples of right from wrong in service levels
·  Free or inexpensive ways to change your business deliverables to garner client loyalty
· Why creating brand evangelists is critical to growing your business
“Thoughtfulness, empathy, caring, and kindness are valuable relationship-building traits that no amount of competitor marketing dollars can defeat.”– Richard Weylman
Build Credibility and Effective Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
 Connect with Richard Weylman
https://richardweylman.com/
https://www.linkedin.com/in/richard-weylman-keynotespeaker/
Connect with Manage Smarter Hosts
·         Website: ManageSmarter.com 
·         LinkedIn: AudreyStrong                                                                   
·         LinkedIn: C. Lee Smith  
Connect with SalesFuel
·         Website: http://salesfuel.com/ 
·         Twitter: @SalesFuel 
·         Facebook: https://www.facebook.com/salesfuel/ 
Learn more about your ad choices. Visit megaphone.fm/adchoices

Joel Garfinkle has been an executive coach for 20+ years and is the author of 11 books, including “Executive Presence: Step Into Your Power, Convey Confidence, & Lead With Conviction." Joel is well-known as one of the most effective and innovative executive coaches in the country. His passion and energy is infectious,
motivating and encouraging. He has a no-nonsense style in which he advises, challenges, provokes, guides and pushes his clients. Joel possesses great insight and knowledge, which he is able to convey clearly and with enthusiasm.
In this podcast for managers, Audrey, Lee and Joel discuss:  
·   What is executive presence and how do I know if I have it or not?
·   The 3x3Executive Presence Model
·   Statistics that show lack of Executive Presence could stall your career trajectory
·   Specific behavioral changes you can make to improve your presence
“Too often leaders underestimate the importance of executive presence, potentially compromising their professional success. It matters. When 400 CEOs were asked how they choose next-level leaders, 89% of them said they looked for one critical trait—executive presence. As you rise in your organization, you’ll realize how much greater your executive presence must become.”– Joel Garfinkle
Build Credibility and Effective Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
 Connect with Joel Garfinkle
https://garfinkleexecutivecoaching.com/
https://www.linkedin.com/in/joelgarfinkle/
https://www.facebook.com/garfinkleexecutivecoaching
YouTube channel: https://www.youtube.com/@joelgarfinkle
https://twitter.com/JoelGarfinkle
Connect with Manage Smarter Hosts
·         Website: ManageSmarter.com 
·         LinkedIn: Audrey Strong                                                                   
·         LinkedIn: C.Lee Smith  
Connect with SalesFuel
·         Website: http://salesfuel.com/ 
·         Twitter: @SalesFuel 
·         Facebook: https://www.facebook.com/salesfuel/ 
Learn more about your ad choices. Visit megaphone.fm/adchoices

With us today is Dr. Jean Oursler, otherwise known as the Results Queen!
Dr. Jean has a Ph.D. in business psychology and is considered one of the
country’s top business consultants, a top-rated speaker, and a world class
business performance coach. She is the author of "Give up Goals and Results are Yours”. Dr. Jean works with entrepreneurs and their leadership teams to implement a comprehensive business management system called EOS which is designed to help organizations improve their performance, efficiency and profitability. EOS, which stands for Entrepreneurial Operating System, addresses the major frustrations that business owners and their leadership teams often experience. This includes improving organizational clarity, accountability, right people in the right seats, process efficiency and increased revenue.
In this podcast for managers, Audrey, Lee and Jean discuss:  
· What is Caveman Brain?
· Why is having a sense of urgency killing your business?
· The Entrepreneurial Operating System

"Leading isn't easy and a lot of leaders make it up as they go - they don't have a
roadmap. If leaders had a roadmap for the next 90 days of rocks, goals,
priorities, etc. and they communicate it effectively, everyone could be working
in the same direction for the good of the whole..”– Dr. Jean Oursler  

Build Credibility and Effective Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
Connect with Dr. Jean Oursler
www.cavemanbrain.com
https://www.eosworldwide.com/drjean-oursler
 Connect with Manage Smarter Hosts
·         Website: ManageSmarter.com 
·         LinkedIn: Audrey Strong                                                                   
·         LinkedIn: C.Lee Smith  
Connect with SalesFuel
·         Website: http://salesfuel.com/ 
·         Twitter: @SalesFuel 
·         Facebook: https://www.facebook.com/salesfuel/ 
Learn more about your ad choices. Visit megaphone.fm/adchoices

Wendy Swire brings more than twenty years of expertise in executive and leadership coaching, organizational change management and leadership consulting. Working with Fortune 50 senior executives, as well as governmental and international organizations, Wendy specializes in teaching techniques for rewiring the brain to provide increased adaptability, resiliency and cognitive fitness. Her background as a former Wall Street Banker and training as a diplomat makes her uniquely qualified to coach a diverse list of clients, including global audiences and leaders at all levels.
SPECIAL PAGE FOR LISTENERS TO TAKE SABOTEUR BRAIN ASSESSMENT FREE: https://swiresolutions.com/manage-smarter-podcast/
In this podcast for managers, Audrey, Lee and Wendy discuss:  
·  What are Sage vs. Saboteur Brains?
·  How to recognize the conversation you’re having with yourself? Are your conversations with yourself giving you your BEST self?
· How to train your brain OUT of Saboteur Brain
· Tips for sales managers to be better at coaching and developing sales staff out of negative self-talk
"Everyone knows the health benefits of staying in
shape through physical fitness, but most leaders ignore their mental fitness
which is equally important in their ability to be more adaptive and create
success through laser-focused results.”– Wendy Swire  
Build Credibility and Effective
Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
Connect with Wendy Swire
www.swiresolutions.com
https://twitter.com/wendyswire
 https://www.linkedin.com/in/wendy-sherwin-swire-ma-pcc-0286961/
 Connect with Manage Smarter Hosts
·         Website: ManageSmarter.com 
·         LinkedIn: Audrey Strong                                                                   
·         LinkedIn: C.Lee Smith  
 Connect with SalesFuel
·         Website: http://salesfuel.com/ 
·         Twitter: @SalesFuel 
·         Facebook: https://www.facebook.com/salesfuel/ 
Learn more about your ad choices. Visit megaphone.fm/adchoices

Stephanie Brown is the Founder of Creative Career Level Up, a program that helps those in marketing, creative, and tech industries accelerate their careers and secure their next perfect role—along with a promotion and a salary increase. Stephanie has spent the last 15 years working in the marketing, creative and tech industries, and what makes her program stand out and a proven system is she used her 13 years’ experience working as a senior marketing executive at Nike (8 years in total) and Apple (5 years) to develop its curriculum. She’s been fired twice and took both opportunities to reframe her career.
In this podcast for managers, Audrey, Lee and Stephanie discuss:  
·   How to take a different view of your career development
·   Her story about how getting fired can actually be a blessing
·   How being fired and refocusing can by the driver for a total career makeover
·   DO’S and DON’Ts of what to do after you’ve been fired
·   How managers can create a culture of showing a clear career path for employees and for themselves
"I had been let go and fired. My learning in terms of things that probably I didn’t do right is I tried to rush into the next job.”– Stephanie Brown
Build Credibility and Effective Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C.
Lee Smith every week as they dive into the aspects and concepts of good
business management. From debunking sales myths to learning how to manage with
and without measurements, you'll learn something new with every episode and
will be able to implement positive change far beyond sales. 
 Connect with Stephanie Brown
https://www.creativecareerlab.com/
https://www.linkedin.com/in/stephaniebrowncareercoach/
 Connect with Manage Smarter Hosts
·         Website: ManageSmarter.com 
·         LinkedIn: AudreyStrong                                                                   
·         LinkedIn: C.Lee Smith  
 Connect with SalesFuel
·         Website: http://salesfuel.com/ 
·         Twitter: @SalesFuel 
·         Facebook: https://www.facebook.com/salesfuel/ 
 
Learn more about your ad choices. Visit megaphone.fm/adchoices

Luis Scott is a respected attorney and consultant. He is the owner of Bader Scott Injury Lawyers and 8 Figure Firm Consulting, specializing in helping legal professionals optimize and grow their practices. Over his 20 years as a legal professional, he has been recognized by various legal organizations, and was managing partner of a successful law firm with almost 200 employees.
In this podcast for managers, Audrey, Lee and Luis discuss:  
·Luis' three different categorizations of employees in large firms
·Managing employees with large egos
·Managing and mediating diametrically opposed employees
·Luis’ advice on how to grow your business and differentiate yourself from competitors
"If you want to be a really great manager and mediator you have to look at the facts over the emotions.”– Luis Scott
Build Credibility and Effective Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  
Connect with Luis Scott
https://baderscott.com/about/attorneys/luis-scott/
https://luisscottjr.com/
https://www.linkedin.com/in/luis-scott-8ff/
 Connect with Manage Smarter Hosts
·         Website: ManageSmarter.com 
·         LinkedIn: AudreyStrong                                                                   
·         LinkedIn: C.Lee Smith  
Connect with SalesFuel
·         Website: http://salesfuel.com/ 
·         Twitter: @SalesFuel 
·         Facebook: https://www.facebook.com/salesfuel/ 
Learn more about your ad choices. Visit megaphone.fm/adchoices