410 episodes

Dawn Fiala, Lisa Marsolais, and Valerie VanBooven RN BSN provide insight into home care marketing strategies. They cover in-person, in-field sales and online marketing every other week. These podcast episodes are part of the Home Care Marketing Mastermind, sponsored by Approved Senior Network®. Find more information at https://ASNHomeCareMarketing.com

Home Care Marketing & Sales Mastery by Approved Senior Network‪®‬ Valerie VanBooven RN BSN

    • Business
    • 4.5 • 8 Ratings

Dawn Fiala, Lisa Marsolais, and Valerie VanBooven RN BSN provide insight into home care marketing strategies. They cover in-person, in-field sales and online marketing every other week. These podcast episodes are part of the Home Care Marketing Mastermind, sponsored by Approved Senior Network®. Find more information at https://ASNHomeCareMarketing.com

    Home Care Marketing: Easing the Transition from Hospital to Home- Innovative Care Packages, Training Guides, and Effective Communication Strategies

    Home Care Marketing: Easing the Transition from Hospital to Home- Innovative Care Packages, Training Guides, and Effective Communication Strategies

    Navigating the journey from hospital to home can be fraught with challenges, but armed with the right knowledge and support, the transition can be smoother than you think. In our heartfelt discussion, we delve into the emotional and physical hurdles patients and their families face during this critical time. Discover how services like 24-hour home care and medication reminders are key tools in not only providing comfort but also in reducing hospital readmission rates. We also illuminate the crucial role of effective communication with social workers and the utility of handouts for ensuring a seamless shift back to the comforts of home.

    Ever felt overwhelmed by the intricate pricing details of care packages? We introduce an innovative flat-rate discharge package designed to simplify this process, putting the focus on care duration rather than cost. Tailoring schedules to accommodate family involvement and addressing unique needs, such as wheelchair accessibility, becomes intuitive with this approach. Listen as we share the benefits of continuity in care and the reassurance it offers to patients, families, and social workers alike, ensuring those critical first days post-discharge are managed with the utmost attention.

    But the support doesn't end there; we've also created quick caregiver training guides for a variety of conditions, from Alzheimer's to hip replacement recovery. These guides are a testament to the preparedness of our caregivers, building trust with social workers and facility staff. Furthermore, join us as we navigate the healthcare landscape with promotions and celebrations, discuss occupational therapy's impact, and reveal marketing strategies that educate and resonate with seniors about the importance of quality care. Our episode is a trove of insights and creative solutions aimed at enhancing patient lives and easing the transition from hospital to home.

    • 39 min
    Maximizing Home Care Agency Revenue: Strategies for Client Retention, Caregiver Engagement, and Creative Marketing

    Maximizing Home Care Agency Revenue: Strategies for Client Retention, Caregiver Engagement, and Creative Marketing

    Unlock the secrets of thriving in the home care industry as we dish out a wealth of strategies for boosting your agency's revenue. Together with Lisa, whose zeal for community engagement brings an extra layer of depth to our conversations, we cut through the noise to deliver actionable tips on everything from extending service lengths for current clients to innovative marketing ploys. Though Valerie couldn't join us, her expertise as an RN and founder of Approved Senior Network echoes in our advice-packed discussion on caregiver retention—a linchpin in the quest for financial success.

    Navigate the twists and turns of revenue maximization with us; we'll arm you with the knowledge to tackle hiring slowdowns head-on, share personal narratives of overcoming seasonal staffing hurdles, and provide a blueprint for using Key Performance Indicators to keep your business on the path to its financial targets. Learn to benchmark against competitors, rekindle connections with past clients, and manage your caregiver relationships with finesse. You'll come away equipped with insider knowledge on how to keep your caregivers motivated and your clients satisfied.

    Finally, prepare to get creative with your marketing efforts. We share tips on how to leave a lasting impression with cleverly themed promotional items and discuss strategies for special events like Older Americans Month and Occupational Therapy Month. From pun-filled campaigns for National Lobster Day to thoughtful Father's Day giveaways, we reveal how a dash of creativity can transform your marketing approach. Join us and let's turn your home care agency into a revenue-generating powerhouse.

    • 1 hr
    Marketing Your Home Care Agency: What Should You Be Paying Your Sales Rep? Marketing Innovations, and Incentive Strategies

    Marketing Your Home Care Agency: What Should You Be Paying Your Sales Rep? Marketing Innovations, and Incentive Strategies

    Unlock the secrets to thriving in the competitive world of home care sales with our latest episode where we, Dawn Fiala alongside Lisa Marsolais and Valerie, give you the insider scoop on everything from clinching client assessments to innovative marketing strategies. Picture this: you're confidently navigating objections around costs while masterfully maintaining client privacy—all because you absorbed the proven tactics we discuss. And for those of you eager to continue learning, our Home Care Sales Forum awaits, fostering a community where ongoing support and knowledge sharing are just a post away.

    Imagine transforming every caregiver introduction into a personalized marketing opportunity and witnessing your agency's reputation soar. This episode doesn't just stop there; we dissect the delicate balance of commission structures that incentivize your sales team without compromising client care. By examining real-life examples, we guide you through creating a commission system that's as effective in urban Arizona as it is in rural Maine, ensuring your agency's financial health and staff motivation remain in perfect harmony.

    Finally, step into a world where themed giveaways aren't just fun—they're strategic moves that cement lasting relationships with healthcare professionals. We share how our community members are making waves with creative campaigns that resonate with the likes of nurses and social workers, ensuring your agency stands out in a sea of competitors. From Vitamin C Day to Nurses Week, we lay out a roadmap for planning impactful marketing events that not only celebrate healthcare heroes but also keep your agency top-of-mind. Join us for this treasure trove of insights, and let's elevate your home care agency together.

    • 1 hr
    Home Care Marketing: Online and In-Person Marketing Get Married- and it Works!

    Home Care Marketing: Online and In-Person Marketing Get Married- and it Works!

    Ever wondered how a simple snapshot can skyrocket your home care agency's market presence? Lisa Marsolais  and Valerie VanBooven deliver a masterclass in blending the digital with the tangible, as we unravel the power of photography and video in solidifying your brand's image. Join us for a journey through strategic marketing where you'll pick up invaluable insights on fostering online connections and cultivating your community presence with ease. Meanwhile, our upcoming app promises to revolutionize accessibility to our home care sales forum—get ready to tap into a world of expertise right at your fingertips.

    As we celebrate Nurses Week, we recognize the relentless dedication of nurses and discuss creative ways to express our gratitude that also serve as smart branding opportunities for your agency. Discover how a thoughtful gesture, like a branded gift, can leave a lasting impression in the healthcare community. And if you're looking to sharpen your social media acumen, this episode is your treasure trove of tips. From optimal posting times to crafting content with viral potential, we've got your back on how to capture and keep your audience's attention, making sure your agency stands out in the bustling world of home care.

    Don't miss the chance to elevate your marketing prowess with our practical takeaways on utilizing social platforms to their fullest. Whether it's making reels on Instagram or tailoring outreach to social workers with Canva-designed materials, we guide you through the nuances of digital branding. It's not just about being present online; it's about being powerfully memorable. So, get your note-taking tools ready, because this episode is bursting with actionable advice that will have you navigating the marketing maze like a seasoned pro.

    • 1 hr
    Mastering Home Care Marketing & Sales : Inservice Strategies for Growth and Connection

    Mastering Home Care Marketing & Sales : Inservice Strategies for Growth and Connection

    Join Lisa Marsolais, Valerie, and myself, Dawn Fiala, on an enlightening journey through the twists and turns of home care sales and digital marketing. We're pulling back the curtain to showcase the ins and outs of fostering successful partnerships and driving growth within the home care industry. Step into our digital home at homecaresalesforum.com, packed with a wealth of resources and a community eager to share their victories and hurdles in navigating this dynamic field.

    In this episode, we're zeroing in on high-impact marketing strategies that cut through the noise in healthcare. From crafting memorable in-service presentations at skilled nursing facilities to engaging senior centers, our treasure trove of insights will fine-tune your approach to securing those coveted referrals. We also walk you through the transformative power of 'lunch and learns' with social workers, ensuring they're armed with the knowledge to advocate for home care post-discharge. And for that personal touch? We've got you covered with tips for heart health-focused caregiver advice and creative gift ideas that leave a lasting impression on healthcare workers.

    But we're not just about spreading the word; we're fostering sales mastery within your team. Discover the creative promotional strategies that keep your community presence vibrant and learn how to make a genuine connection with new referral sources. Dive into our newly launched sales training program, designed to bolster your team's expertise and accountability. With each story, challenge, and triumph, we pave the way for you to elevate your home care sales and marketing game to unprecedented levels.

    • 1 hr
    Pioneering Home Care Marketing Techniques- Getting Into the SNF

    Pioneering Home Care Marketing Techniques- Getting Into the SNF

    Embark on a journey through the intricate dance of marketing to Skilled Nursing Facilities with us, your guides Dawn Fiala, Lisa Marsolais, and Valerie VanBooven. Each of us brings a wealth of experience in home care, digital marketing, and sales, ready to spill our secrets on establishing a robust foothold in these critical healthcare hubs. We'll unwrap the layers of successful communication and unpack strategies that speak directly to the hearts of SNF staff, all while keeping patients and their seamless transition to home care at the core of our conversation.

    Navigating the post-discharge landscape can be fraught with challenges for patients, and our episode zeroes in on how to mitigate these with grace and expertise. We share our personalized approach to easing seniors into home care, touching on flat rate discharge packages that address financial anxieties, and the art of building trust with social workers tasked with orchestrating these delicate moves. It's about more than just care—it's about crafting a story of comfort and safety that resonates with families and healthcare providers alike.

    As the cherry on top, we turn the spotlight on creative marketing strategies and the power of personalized touches. Think custom gifts that celebrate the dedication of healthcare workers, themed events that highlight the importance of home care in managing conditions like Parkinson's, and the clever use of promotional items that keep your brand at the forefront of occupational therapists' minds. Plus, don't miss out on the chance to be part of our Sales Mastery Training expansion, where we delve deeper into the mastery of the home care market. This episode isn't just a guide; it's an invitation to transform your approach and become a cornerstone in the transition from skilled nursing facilities to comforting home care.

    • 1 hr 3 min

Customer Reviews

4.5 out of 5
8 Ratings

8 Ratings

valerievanbooven ,

Fabulous

When I don't have time to view a webinar I just listen to the podcast in my car!

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