Phorest Go 4+

Phorest has had it’s bumps for our salon, but the app has usually been pretty great. There seems to be a new issue though, that when you open a ”Break” you cannot edit what it says, delete it, or even see what it was entered as. I use breaks to keep track of personal appointments and I can’t even see the exact time of my dentist appointment right now because when I open it, it just says “Break” ... please address this issue, thank you.

For some reason this app randomly logs me, or my other employees out. It’s not convenient to have to use your email and password every time you need to see your books.

To make it more of a uggggghhhhh experience, you can reset your password unless you are in the computer version of phorest. Currently on the road, and my login(which I shouldn’t have to do anyway) is not working. And I can’t reset my password unless I am at the salon desk computer.

Loving in once is fine, why does it randomly log us out on the app??? Makes no sense.

I use this because the salon I’m in does, but I have to say this isn’t my favorite salon booking software.

It tries to do too much and gets in its own way. Breaks, schedule changes, flexible booking outside of the general schedule, etc. are very user unfriendly. Changing the schedule is a nightmare with no override for the appointments outside the schedule change. (As in - honor the future appointments while also actually changing the schedule.)

There are probably a lot of good points for the general salon management aspect but as a stylist I very much dislike.