My Medibank 17+
Medibank Private Limited
-
- Free
Screenshots
Description
Better health means being better informed.
Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider.
You can also use the Medibank app to:
• Make a claim and track its processing and approval.
• Connect Apple Health to track your steps and earn Live Better points.
• Find your nearest Medibank store.
• Update your account details.
• Request and download tax documents
To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
What’s New
Version 7.8
We thrive on improving our member experience. With the latest version of the app:
• We're providing tailored help topics and FAQs for common issues for login and registration to help members self-serve
• We've update copy on the communication preference centre
• Fixed some annoying bugs
Ratings and Reviews
Not exciting, but hey this is health insurance.
Does what it says on the packet.
Developer Response ,
Hi JayJay4563. Thank you for your review. If you require assistance, please send an email to Mobile.Feedback@medibank.com.au
-Kind regards Robin.
Data doesn’t sync correct from Health app
Unfortunately, I've encountered significant issues with the live better data sync to Apple Health app. While my Peloton app seamlessly integrates with Apple Health, allowing for perfect data sync, the same cannot be said for Medibank Live better. Despite completing numerous 45-minute cycling sessions, they fail to register as active sessions within Medibank. This flaw extends beyond cycling, with various workout types such as meditation and HIIT cardio failing to sync correctly. It's frustrating not being able to track activities properly due to unreliable data sync. Overall, a disappointing experience 😣
Developer Response ,
Hi Brooklyn228, we are sorry to hear you're experiencing issues syncing information from Apple health to Live Better. Could you please reach out to us at live.better@medibank.com.au with the details? We'd like to investigate this further for you.
- Jess
Not supported
You didn't support Student log in!
Bad app.
If there is anything less than one star I will rate your app with.
Developer Response ,
Hi Naif9009. Thank you so much for your review. I am sorry to read that you have experienced these issues. If you would like assistance, please send an email to Mobile.Feedback@medibank.com.au -Kind regards Robin.
App Privacy
The developer, Medibank Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Sensitive Info
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Medibank Private Limited
- Size
- 111.2 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © 2020 Medibank Private Limited ABN 47 080 890 259
- Price
- Free
Supports
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