VCA MySchedule 12+

The app is kind of a bummer… it has actually lost functions over the years.
You can see appts and some tasks but if you call an owner, you cannot make a comm log. The only way to leave a comm log if there is a task but sometimes I call a client abt labs I made a note about, there seems to be no way to make a comm log abt what was discussed….!
kind of defeats the purpose :( … you can make a comm log if there was a pre-existing task, but you can’t make one de novo. This is supposed to help us be able to communicate with clients and it does not really work.
And the promise of adding exam findings is not a thing. Literally the tpr is not the most important part of the exam. Just saying. Several years ago, they sent out an example of being able to dictate exam findings to the app — and still we can’t do this. When???

Just over the past month, I can load one document from the patient file and then no more additional documents, they just don’t load. I have to close and open the app again to open the next document I want to view. Ridiculous. Needs fixed.

Usually this app works very well but recently the blood work has not been loading. Error occurs every time I try to load it. I have report the issue two separate times and have not heard anything. Please fix this. Without being able to see their blood work, the app is pointless since I use it to do call backs from home.