South Shore 4+

Needs better biking info

I went from Chicago to Indiana dunes for the first time. At 5PM, I went to Beverly shores to hop on the train to turn back to the city, only for the train conductor to tell me that they don't allow bikes to be onboarded at that station. I wish that the app would inform me of that so I could plan to bike to Dune Park instead.
There are also trains that do not take bikes. I was at Dune Park at 7pm and the train conductor told me that this was not a ride that takes bikes and I'd have to wait till 10pm. I wish that the app would have a simple logo like "⛔️🚴‍♀️" for example.

Great and simple app tho. Booking and confirmation was simple and does the job well.

Great app, even better service

I was planning a trip to chicago with my girlfriend for a concert, and was thinking of taking the train. We bought tickets without realizing that the last train back home is before the concert ends. This was a problem, so we ended up driving. A few days later i called their service to request a refund and with no issues or problems, got the refund. It took literally one day for the refund to go back into my bank, when most others would take “5-7 business days.” Now as the app, its great to use. It lays it out easily so theres no confusion or uncertainty. I highly recommend downloading this app if you’re thinking of taking the train or if you already do.

Works!

I tried purchasing and presenting a ticket in-app and it worked fine. I like the train tracker feature; I just wish it would show next to the train icon in which way it is moving, and when you tap on it, whether it is moving westbound or eastbound. You can tell by looking at the stops list but not at a glance.

Developer Response ,

Hello Cybernettr,
We are happy to know that you found our app useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at support@bytemark.co.