PickMe Sri Lanka 4+

I’m using pickme since long time..It was very good app..Easy to use but sometimes it crashed..Few drivers are good in communication and driving but most of drivers are very angry people..Sometimes they do not came after accept the trip until I called him..When I called him they are asking me for the destination and when I say the destination they are asking for the cancel the trip then my time is wasted and my credit was over but I still do not have a taxi..Sometimes pickme have crazy drivers..They accepting the trip but they are too far..At second they arrived but the truth is they are too far from me but they clicked I arrived button and I got the 10min..If he doesn’t came in 10min I have to pay the cancellation fee..It was crazy but its okay I am still using both pick me and uber..Pickme is good and I hope you will advise the drivers like that..Thank you for the service..👌

I'm personally a daily PickMe user & I love the service, been using it ever since I heard of it, all of my friends and relatives also use it, but recently after the new UI update, the visuals look really clean but unfortunately it's reaaaaaaaallyyy slow, before when I use the app it immediately refreshes and shows me the available PickMe drivers in the proximity and I can then enter my drop off location and click on," Book Now" and immediately the "Confirm" button would appear. But after the new UI change the process is painfully slow, the app refreshes the map and then when I enter my drop off location and tap, "Book Now" it takes ages to get me on to the, "Confirm" button. And even after I've confirmed the ride and set everything up, the PickMe driver would call only to ask the location and then claim that they're almost 5-8km away, while on my map it shows that the driver is only a few minutes away. This makes my PickMe user experience very unpleasant. Please go back to the previous UI as it was much more efficient. Hope you would take these points into consideration and hope to see some improvements on this app in the future! :)

Very helpful to have PickMe in Sri Lanka. Can get many things delivered. Lots of restaurants and shops on the platform.

The app itself is not the most user friendly. Like most Made In Sri Lanka stuff, quality and customer experience don’t seem to be top priority. To clarify, customer service/support is good and friendly, but the app’s user interface and user experience is cumbersome. Can be buggy and glitchy at times. Stuff I add to my cart disappears sometimes and have to go back and add things again. Many issues like that make it time consuming and frustrating to use, but still better than sitting in Colombo traffic and fighting crowds to go get supplies, etc.

Hey PickMe: Please keep improving the app and make something Sri Lankans can be proud of, and not always have to look to foreign products or services for quality.