MightyCall Mobile 4+
CallCurrent, Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile
Designed with small business owners and their teams in mind, MightyCall Mobile helps you monitor and manage omnichannel communications. No matter where you are, you’ll be alerted to new requests and be able to respond from your phone or reassign the task to a colleague. It’s like having your very own call center in your pocket.
With the MightyCall Mobile App you can:
* Get alerts - when new customer requests arrive
* View customer requests – with omnichannel coverage in a single activity queue
* Quickly assign requests - to yourself or a staff member with a swipe
* View request details – with a single touch
* Track next steps - by adding comments to a request
* Immediately respond - using native applications like email or phone calls
* Update your address book - with a customer’s contact info
* Complete requests - with the push of a button
* Monitor progress – ensuring that opportunities don’t fall through the cracks
Download and install the free iOS application to get access to MightyCall features on-the-go.
What’s New
Version 5.71.0
Thank you for using our mobile application! We are excited to bring you the latest update, which focuses on bug fixes and performance improvements. We value your input and strive to make our app better with each update. If you encounter any issues or have suggestions for improvement, please don't hesitate to reach out to us.
Ratings and Reviews
Interface looks great but struggles
I got MightyCall for my business and the app was a selling point on going with MightyCall. Since then I have struggled with both the app and the desktop version of the program. It does what it says by allowing me a separate number for my business and routes calls accordingly. The problem is in calling people back, listening to voicemails, etc. The app does not work flawlessly and just recently, the app got an update that has taken away the only way I had at listening to voicemails or responding to texts through the app. The journal feature does not work on my phone so it’s useless. Hope they get all of this worked out and get the system useable.
Developer Response ,
We are sorry for any inconvenience this may have caused you. Your problem was fixed. Update the app to 5.40.5. If the problem still persists, please provide your comments using the app (Tap on the "Settings" and select the "Send Feedback" option)
Warning to small business owners
My account was closed overnight for “fraudulent” purposes for no reason. I am a legitimate small business owner. I had 1000 flyers printed from vistaprint with my new number the same day, waste of money now. I had started a Google AdWords and Facebook ads campaign with my new number which I had to shut off at 2am. I had just signed up (day before) and only tested the service and setup my voicemail routing. The call logs will show I only tested and forwarded calls to my own personal cell and have not even been able to actually use the service.
Very unprofessional, glad I found out now before I started distributing my flyers with the new number. What if I had done any serious advertising with the new number that they just suddenly closed without any explanation one night? Wow, I really dodged a bullet. Can’t I believe I would have trusted my livelihood with these guys. There’s a few alternatives out there I will be taking my business elsewhere. What a waste of time, energy and money. Small business owners, please think twice before trusting your livelihood with this company. This was my honest experience.
Cares about their customers
The MightyCall app seems built around taking customer suggestions into consideration, which is quite cool. I’ve been with them for a while now and seeing it change over time - they made a big shift a while back - makes it clear to me that they’ve altered it to work with what customers have said (at least imo the directions they’ve taken have all been in-line with my thinking). It’d be nice for some more changes - a couple features available on the desktop like the journal aren’t available on the app - but it isn’t enough to detract from the experience as a whole by a longshot
Developer Response ,
Hello and thanks for your feedback! If you have any questions, please call customer support at +1 (888) 256-8312.
App Privacy
The developer, CallCurrent, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- CallCurrent, Inc.
- Size
- 119.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 MightyCall
- Price
- Free
Supports
-
Siri
Get things done within this app using just your voice.