Masterbuilt Classic 4+

Bad software

I develop mobile apps and this one is terrible. Drops connection to my WiFi, takes many failed attempts to connect, gives failed to connect messages when it is actually connected, loses probe temp feature every so often. 3 friends that I suggested the smoker to have never got theirs connected. Only timer based alarms show in my app. Hey Masterbuilt, if you want help, holler. Your tech and electronics are not good. Many other switch and safety feature failures on the actual smoker, although not an app problem. 1050 Gravity Fed

Easy to navigate

I was contemplating on buying a Traeger grill since I’ve used Traeger over the years but it wasn’t great for grilling at high temps. I’ve also been thinking of buying the new masterbuilt gravity series grill as it looks to be more versatile. What was holding me back from going with masterbuilt was the overall technology that Traeger offers. I decided to take a look today to see how the app layout is and to my relief it actually has some nice features and is easy to navigate. It has overall helped my decision in going with the new masterbuilt gravity series grill. I’m looking for to being a masterbuilt cook moving forward. I hope this helps those who are questioning the transition.

Bluetooth will not pair to iPhone or iPad

This is my 3rd or 4th Masterbuilt Smoker and I paid extra for the Bluetooth connectivity. It took me over 30 minutes to get my iPad to connect the first time despite following the instructions. Trying on my iPhone as well. Deleting and re-installing the app, and it finally connected and worked on my first cook. Now is a week later and it will not connect regardless of what i try. It will not let me connect to the pre-connected device, and will not connect when i try to “Pair Again” as the app suggests. It is frustrating to pay extra for iphone and iPad connectivity, but it does not work. I have never had such a difficult time getting Bluetooth to Pair to something. The response from Masterbuilt is a link to troubleshoot. Why didn’t I think of that????? Duh!!!

While I am here, the display is so bad you can’t see it in the daylight.

Developer Response ,

Thank you for your feedback. We are sorry to hear you are having connection issues. Please use the link below for troubleshooting instructions.
https://www.masterbuilt.com/pages/app-device-requirements