HondaLink 4+

American Honda Motor Co., Inc.

    • Free

Description

New for 2024 Prologue: with the HondaLink app, you can take control with remote commands, check your charge status, locate your vehicle, and redeem your charging credits* for EVgo charging network. Activate HondaLink Connected by OnStar in the app for safety and connectivity services.

Use HondaLink® app with compatible Honda vehicles to access features such as remote commands, vehicle status, scheduling service appointments, roadside assistance, and more.

Check vehicle compatibility: hondalink.honda.com/#/compatibility

Features availability:
The HondaLink® app has exciting remote control features like Remote Engine Start, Remote Door Lock/Unlock, and Find My Car. Available for 2018+ Odyssey Touring/Elite, 2018-2022 Accord Touring and 2023+ Accord all trims, 2019+ Insight Touring, 2019+ Pilot Touring/Elite/Black Edition*, 2019+ Passport Touring/Elite*, 2023+ Civic Type R*, 2023+ CR-V Sport Touring Hybrid, and 2023+ Pilot Touring/Elite vehicles. Battery charge monitoring and control is available for Clarity Electric and Plug-in Hybrid vehicles.

*Remote Engine Start is currently not available for 2019-2022 Pilot Touring/Elite/Black Edition, 2019+ Passport Touring/Elite, and 2023+ Civic Type R vehicles.

HondaLink subscription package may be required.

What’s New

Version 5.0.1

Minor bug fixes and usability enhancements.

To learn more about what HondaLink features are supported for your vehicle visit hondalink.honda.com/#/compatibility.
If you are having trouble with HondaLink please file a ticket in the app by going to Support -> Customer Support -> Customer Feedback.

Ratings and Reviews

3.9 out of 5
19.5K Ratings

19.5K Ratings

momofgab ,

Slow and Pricey

I have a Honda Odyssey Elite 2019 that is paired with this app.

PROS: like the app for the following features: remote start, the lock/unlock doors, security alert and find vehicle. The app also shows how much gas you have and the miles you can travel, the PSI for tires and any alerts or recall messages. It also gives you locations of Honda dealers.

CONS: It takes so long for the app to connect to the van. When you access the app and click the start or any function, you will see a line that shows how long you have to wait to connect to the van. Sometimes, it will tell you that the van is not in a good location so the app can’t connect. But, the van is just in front of our house and our room is in the front. I’m thinking if the app is connecting to the van thru its gps that uses the satellite, it should not have that problem. I find the app pricey for $110 a yr subscription and this doesn’t include road side assistance which is another $110. For a few features and some that you don’t really use everyday, $110 is an unreasonable price.

Developer Response ,

Thank you for reaching out to us. We appreciate your insight into the issues you've experienced with the application and its price point. Regarding Roadside Assistance, those benefits are available free of charge for the duration of the New Vehicle Limited Warranty. We've included a link to the RSA Benefits page if you'd like to review what coverages are afforded to you.

https://owners.honda.com/vehicles/roadside-assistance

David627 ,

Doesn’t work - not reliable

Unfortunately, this app doesn’t work. Every time you get in the car for some reason it opens even though none of the functions you can use while you’re in the car. When you open the app outside of the car the menu to any of the functions doesn’t show up. Keeps cycling. I have closed the application, rebooted my phone, and even reinstall the app and nothing seems to help. The menu loads maybe 10% of the time. Sometimes it even loads and then refreshes and reloads again. When I have gotten it to work, the success rate of starting the car is low. It makes no sense that they don’t show the trip that you previously had until you’ve done another trip of at least five minutes, so you really could be going days if you haven’t driven and not see the last trip. No reason you need to wait for a subsequent trip to see the last completed. Also, the ratings make no sense - it counts against you days that you might drive or time spent in the car which isn’t really in your control. It’s unfortunate as I’ve had other apps that do the same thing for other car brands and they work perfectly. It’s a good thing you get trial to see how bad this is. I’d give this no stars if I could. You would also think after about 125 horrible reviews in the last three months, most of them one or two stars, and only a few that were 3 stars or better, that developers would be a little bit more responsive. And the poor reviews go back much more than a few months.

Developer Response ,

We're sorry to hear you're having issues with HondaLink. For further assistance and troubleshooting, please reach out to our In-Car Technology Support at 1-888-528-7876. Our agents are available Monday-Friday, 6:00am-5:00pm PST.

Thanks,
Honda Customer Service

Qniner ,

OTA update already done!!! But still unable to get services

I purchased this 2020 Accord Touring about 7 weeks ago. The car is amazing! However, the Honda Link service I was looking forward to using has been nothing short of atrocious. For the last 6 weeks I have been trying to purchase one of the HL packages, but it keeps telling me I need to perform the OTA update that I already performed. I even took the car to the dealership, and they confirmed the update was completed. They also sent up the form to Honda to clear the recall from my car so the service would work. Still nothing. I have been battling w/ tech support for the past 5 weeks. They can see that the update has been performed on there end, but Honda Link can’t. The customer service from tech support has been ok, but the HL associates are terrible. I’m not trying to be rude, but the language barrier is unbearable. I also heard a rooster crowing( if that’s what they do) in the background . So it’s quite obvious they are working from home. To top this off, I received a letter from Honda saying that the update needed to be performed by August. So like a fool, I went to my car and tried to do another update. And just as I thought, the screen said “software is up to date”. I am over this. I feel like Honda owes me a new module. The car is under manufacturer warranty. You would think a company with this reputation would be able to help me with this. I am going to escalate this issue as high as I possibly can.

App Privacy

The developer, American Honda Motor Co., Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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